# Pharmacy Support and Operations Associate at Hims & Hers

Hims & Hers is hiring a Pharmacy Support and Operations Associate. It pays CAD 20-CAD 25/hr and Level rates it Little AI ●○○○; you can [apply on Hims & Hers](https://jobsbylevel.com/go/67f6eb82-fb24-4c79-aa46-acdf799f8686?utm_medium=ai-agent).

AI Level 1, AI centrality 38 out of 100. North York, Ontario.

## Details

- Company: [Hims & Hers](https://jobsbylevel.com/companies/hims-hers)
- AI level: AI Level 1 (score 38 out of 100)
- Location: North York, Ontario
- Salary: CAD 20-CAD 25/hr
- Posted: October 23, 2026
- Apply: https://jobsbylevel.com/go/67f6eb82-fb24-4c79-aa46-acdf799f8686?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=pharmacy-support-and-operations-associate-at-hims-hers-9cfc52

## Description

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals . ​​About the Role: As a Pharmacy Support and Operations Associate, you will be responsible for providing outstanding pharmacy service to our patients and partner organizations. Working alongside our pharmacy team, you will help maintain and drive an amazing, modern, and innovative pharmacy service. You will report to the Pharmacy Manager. This is an opportunity to help promote a safe, efficient, and impactful pharmacy team at the core of taking care of our patients. Working Schedule: Monday-Friday, 9AM to 6PM You Will: Serve as the key point of contact for pharmacy-related support inquiries from our patients, providing timely, accurate, and compassionate service while ensuring clinical queries are recognized and escalated to the appropriate teams. Accurately apply conversation attributes to all patient conversations, and use this data to help surface insights on common inquiry types and trends that inform pharmacy processes and decision-making. Support pharmacy investigations by gathering relevant order information and identifying patients. Support insurance processing administration related to patient orders, including billing insurance providers. Assist with day-to-day pharmacy operations, including order packing and warehouse organization. Partner with the pharmacy team to resolve delivery issues and recommend improvements to workflows and support resources based on recurring patient needs. Uphold pharmacy SOPs and patient privacy requirements in every interaction, promptly reporting incidents, near misses, and quality concerns. You Have: 18+ years of age, with a high school diploma or equivalent Minimum 1 year of experience in a customer-facing role Self-motivated, with a demonstrated ability to take initiative and work independently when required High degree of accuracy and attention to detail in all aspects of communication and documentation Strong time management skills and the ability to prioritize tasks effectively in a fast-paced environment Willingness to work in a team environment and promote company culture Proficiency in both English and French, verbal and written Relevant experience in a pharmacy or healthcare industry role is an asset Registration as a Pharmacy Technician with the Ontario College of Pharmacists is an asset Our Benefits (there are more but here are some highlights): Competitive salary & comprehensive health benefits including medical, dental & vision Conditions of Employment: This position will require working with Hazardous Drugs (HD) and would require that Personal Protective Equipment (PPE) be worn for the length of working with these drugs. These items would include gloves, respiratory protection, gown and other items as required. This position requires medical approval to wear respiratory protection in the form of negative or positive pressure respirators, including N95, full face respirator, SCBA, or Powered Air Purifying Respirator (PAPR). Physical exertion required. Including, but not limited to, walking up to 50% of the time, standing up to 100% of the time, squatting and bending up to 20% of the time and

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/pharmacy-support-and-operations-associate-at-hims-hers-9cfc52

Source: https://jobsbylevel.com/jobs/pharmacy-support-and-operations-associate-at-hims-hers-9cfc52

## Cite this page

Level. https://jobsbylevel.com/jobs/pharmacy-support-and-operations-associate-at-hims-hers-9cfc52.

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