# Platform Products and Client Experience, Charles River Development, Vice President at State Street

State Street is hiring a Platform Products and Client Experience, Charles River Development, Vice President. It pays $110k-$208k a year and Level rates it Little AI ●○○○; you can [apply on State Street](https://jobsbylevel.com/go/1e200d7c-2f10-46e0-8d1e-cb97aacbabb8?utm_medium=ai-agent).

AI Level 1, AI centrality 28 out of 100. Burlington Massachusetts.

## Details

- Company: [State Street](https://jobsbylevel.com/companies/state-street)
- AI level: AI Level 1 (score 28 out of 100)
- Location: Burlington Massachusetts
- Salary: $110k-$208k
- Posted: November 5, 2026
- Apply: https://jobsbylevel.com/go/1e200d7c-2f10-46e0-8d1e-cb97aacbabb8?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=platform-products-and-client-experience-charles-river-development-vice-president-at-state-street-63386a

## Description

Job Summary Who We Are Looking For Charles River Development, a State Street company, is seeking a Vice President of Technical Product Management to lead a portfolio of platform products that improve client experience, software delivery, and operational efficiency. This hands-on, business-to-technology leadership role is accountable for product strategy, roadmap management, requirements definition, delivery, adoption, lifecycle management, and team leadership across Client deliveries and unified experience for front to middle testing and deployment. The successful candidate will work closely with Engineering, Architecture, Cloud Operations, and client-facing teams to translate business, client, and operational needs into scalable platform capabilities. This role requires a senior product leader and people manager who can lead and develop a product management team, operate effectively in an agile delivery model, communicate with technical and business stakeholders, and drive measurable outcomes across reliability, automation, usability, and client adoption. The position is based in Burlington, Massachusetts. Why this role is important to us The Charles River Investment Management Solution is a market-leading, end-to-end investment management platform supporting front, middle, and back-office workflows. The Platform Product Management team enables development teams to build with consistent technologies and infrastructure, helps support and operations teams run client environments at expected service levels, and advances the transition to cloud-native approaches. This role is critical to productizing the capabilities clients use to deploy, operate, and engage with the Charles River platform. The leader will help advance client experience while ensuring platform capabilities meet reliability, automation, security, governance, and service-level expectations. What you will be responsible for Product Strategy and Portfolio Leadership Own the product vision, multi-year strategy, investment priorities, and integrated roadmap for client-facing platform products, including product customizations, client-facing enablement capabilities, and related operational efficiency workflows. Translate client, business, technical, and operational requirements into standardized platform capabilities, processes, and tools. Manage, coach, and develop a product/engineering team, setting clear priorities, expectations, delivery goals, and accountability for outcomes. Balance client commitments, strategic initiatives, platform modernization, non-functional requirements, technical debt, operational readiness, and engineering capacity. Define and own client-facing enablement products that enable clients to execute platform customizations, consume product readiness requirements, and manage their workflows without operational impacts. Define product measures, cost to serve, telemetry, KPIs, and feedback mechanisms to evaluate adoption, reliability, operational efficiency, and client outcomes. Shape the strategy and roadmap to improve client experience around usability, access to capabilities, operational visibility, and support workflows. Advance AI-assisted client support experiences where they provide measurable client and operational value. What We Value These skills and attributes will help you succeed in the role: Strong technical product management experience with engineering practices, including repository integration, pipeline automation, environment promotion, validation, deployment, and release management. Proven ability to lead, coach, and develop product managers or cross-functional product teams. Experience building or managing cloud-native technologies and platform capabilities in a global, matrixed organization. Ability to balance technical depth, client needs, operational requirements, and business priorities. Ability to connect business outcomes, client needs, technical architecture, and operational realities. Passion for operational

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/platform-products-and-client-experience-charles-river-development-vice-president-at-state-street-63386a

Source: https://jobsbylevel.com/jobs/platform-products-and-client-experience-charles-river-development-vice-president-at-state-street-63386a

## Cite this page

Level. https://jobsbylevel.com/jobs/platform-products-and-client-experience-charles-river-development-vice-president-at-state-street-63386a.

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