# PM II, Labor and Scheduling, Worldwide Grocery Stores (WWGS), Operations Business Support at Amazon

Amazon is hiring a PM II, Labor and Scheduling, Worldwide Grocery Stores (WWGS), Operations Business Support in Austin, United States. It pays $74k-$130k a year and Level rates it Little AI ●○○○; you can [apply on Amazon](https://jobsbylevel.com/go/e7cf0767-662b-4fe9-b59e-83e13473ea1c?utm_medium=ai-agent).

AI Level 1, AI centrality 36 out of 100. US, TX, Austin.

## Details

- Company: [Amazon](https://jobsbylevel.com/companies/amazon)
- AI level: AI Level 1 (score 36 out of 100)
- Location: US, TX, Austin
- Salary: $74k-$130k
- Posted: November 2, 2026
- Apply: https://jobsbylevel.com/go/e7cf0767-662b-4fe9-b59e-83e13473ea1c?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=pm-ii-labor-and-scheduling-worldwide-grocery-stores-wwgs-operations-business-support-at-amazon-5fc527

## Description

Application deadline: Nov 7, 2026 As a Program Manager II on the OE team, you will own programs end-to-end—from identifying performance gaps in store-level data to designing scalable solutions and driving execution across cross-functional partners. You will hold yourself and others accountable to measurable outcomes, operating with urgency and a high bar for quality. We are specifically looking for a candidate who brings a solid understanding of UKG Pro scheduling, including labor scheduling workflows, schedule generation and optimization, and how scheduling configurations translate to store-level labor outcomes. You should be comfortable navigating UKG Pro, interpreting scheduling data, and advising operators on scheduling best practices. Beyond that technical depth, you bring proven experience managing cross-functional programs from problem identification through execution and measurable results, strong analytical skills that allow you to work with store-level data and diagnostic and AI tools to surface actionable insights, and a track record of building scalable, repeatable solutions while holding yourself and others accountable to a high bar for quality. This role blends strategic thinking with hands-on execution. You will translate complex operational challenges into clear, repeatable solutions—leveraging data, analytics, and diagnostic AI tools to develop actionable insights that inform store-level decisions. Success means building capabilities that outlast you and delivering results that operators can see in their day-to-day performance. Key job responsibilities - A solid understanding of UKG Pro scheduling—including labor scheduling workflows, schedule generation and optimization, and how scheduling configurations translate to store-level labor outcomes. You should be comfortable navigating UKG Pro, interpreting scheduling data, and advising operators on best practices. - Own and deliver operations engagement programs (focused on Labor and Scheduling) that drive measurable impact to store profitability, labor efficiency, and customer experience metrics - Dive deep into store-level performance data to identify root causes of operational gaps—staying operationally fluent in the tools and systems that drive store performance - Leverage AI-powered diagnostics and data-driven analytics to identify performance opportunities and deliver actionable insights that inform operational decisions - Identify and apply operational insights from both Amazon and Whole Foods Market to strengthen store performance and drive unified best practices across WWGS - Design and deliver Labor and Scheduling training/support programs that meet operators where they are—recognizing different experience levels and building capabilities that serve customers - Collaborate with cross-functional partners to provide clear, consistent direction operators can trust and execute—serving as one aligned voice across the organization - Lead complex projects from concept through delivery with confidence and urgency—making the call on two-way door decisions and escalating one-way doors for support About the team Operations Engagement (OE) is a team within Operations Business Support (OBS), part of Whole Foods Market's Worldwide Grocery Stores (WWGS) organization. We deliver an excellent customer experience by building confident and capable retail leaders through business acumen training, operational store support, and labor and scheduling optimization insights—empowering operators to make informed decisions that drive success across WWGS. We partner directly with store operations and process teams, and operations finance to drive measurable improvements in store-level performance. Our portfolio spans store profitability support, new store openings, labor and scheduling optimization, and our Business Acumen program. We deliver results that directly impact Team Members and customers. How we work: We believe simplicity drives results—if it's not clear, we simplify

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/pm-ii-labor-and-scheduling-worldwide-grocery-stores-wwgs-operations-business-support-at-amazon-5fc527

Source: https://jobsbylevel.com/jobs/pm-ii-labor-and-scheduling-worldwide-grocery-stores-wwgs-operations-business-support-at-amazon-5fc527

## Cite this page

Level. https://jobsbylevel.com/jobs/pm-ii-labor-and-scheduling-worldwide-grocery-stores-wwgs-operations-business-support-at-amazon-5fc527.

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