# Portfolio Delivery Leader - Public Sector/ PubSec at Salesforce

Salesforce is hiring a Portfolio Delivery Leader - Public Sector/ PubSec for a remote role open to applicants in United States. It pays $182k-$305k a year and Level rates it Little AI ●○○○; you can [apply on Level](https://jobsbylevel.com/go/4c15378b-4deb-4373-8027-dc3b03da2603).

AI Level 1, AI centrality 37 out of 100. Remote (Washington D.C. - Remote).

## Details

- Company: [Salesforce](https://jobsbylevel.com/companies/salesforce)
- AI level: AI Level 1 (score 37 out of 100)
- Location: Remote (Washington D.C. - Remote)
- Salary: $182k-$305k
- Posted: October 8, 2026
- Apply: https://jobsbylevel.com/go/4c15378b-4deb-4373-8027-dc3b03da2603

## Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Portfolio Delivery Leader (PDL) is a senior individual contributor within Salesforce Professional Services’ Delivery Account Management (DAM) function, supporting the nonprofit and nongovernmental organization (NGO) market within the Public Sector operating unit. The PDL is accountable for delivery health, financial performance, and executive customer relationships across a defined portfolio of paid engagements and approved investment commitments. They ensure that what Salesforce commits to can be staffed, delivered, and measured against clear customer outcomes at the agreed margin. Working across sales, solutioning, delivery, and resource management, the PDL validates deals before contract execution, identifies risks early, drives recovery when delivery is at risk, and connects successful delivery to long-term account growth. They bring an understanding of mission-driven organizations, where funding constraints, stakeholder expectations, and program impact shape delivery decisions. The PDL leads through influence, setting portfolio priorities and holding cross-functional owners accountable for decisions and corrective actions. Engagement teams own day-to-day project execution; the PDL owns portfolio oversight and intervention. The role allocates approximately 50% of time to direct customer engagement and 50% to portfolio governance, financial oversight, and resource strategy. A 25% utilization target sits within this overall allocation. Your Impact Own portfolio health. Maintain an accurate, forward-looking view of every engagement. Identify emerging risks, challenge unsupported status assessments, and drive corrective actions with clear owners, deadlines, and measurable results. Ensure deals are ready for delivery. Own Level 3 delivery sign-off within established approval governance. Validate customer outcomes, scope, success criteria, estimates, dependencies, staffing mix, and margin assumptions. Resolve material gaps or obtain documented risk acceptance before approval. Protect revenue and margin. Review revenue forecasts, contingency usage, fixed-fee burn rates, milestone progress, and delivered versus bid margin weekly. Drive scope control and corrective action before financial exposure grows. Lead Services Delivery Strategy reviews. Own portfolio assessments and recommendations in SDS reviews. Clearly explain red and yellow engagements, customer and financial exposure, recovery progress, and decisions needed from leadership. Build executive customer confidence. Develop trusted relationships with executive sponsors and technology, finance, and program leaders. Align delivery to mission and business outcomes, communicate risks directly, and guide difficult decisions. Lead escalations through resolution. Serve as the primary portfolio-level escalation point. Mobilize cross-functional leaders, establish recovery plans, and hold action owners accountable. Govern High Watch engagements with defined decision paths and exit criteria. Drive resource strategy. Partner with Delivery Engagement Leads and resource management to secure the agreed staffing mix, address fulfillment gaps, and prioritize competing demand.

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/portfolio-delivery-leader-public-sector-pubsec-at-salesforce-5f1d82

Source: https://jobsbylevel.com/jobs/portfolio-delivery-leader-public-sector-pubsec-at-salesforce-5f1d82

## Cite this page

Level. https://jobsbylevel.com/jobs/portfolio-delivery-leader-public-sector-pubsec-at-salesforce-5f1d82.

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