# Principal Associate, Health & Wellness (H&W) Benefits at Capital One

Capital One is hiring a Principal Associate, Health & Wellness (H&W) Benefits. Level rates it Little AI ●○○○; you can [apply on Capital One](https://jobsbylevel.com/go/f24d791c-118f-49c1-ab5a-f9ae52c3846c?utm_medium=ai-agent).

AI Level 1, AI centrality 37 out of 100. Richmond, VA.

## Details

- Company: [Capital One](https://jobsbylevel.com/companies/capital-one)
- AI level: AI Level 1 (score 37 out of 100)
- Location: Richmond, VA
- Posted: November 10, 2026
- Apply: https://jobsbylevel.com/go/f24d791c-118f-49c1-ab5a-f9ae52c3846c?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=principal-associate-health-wellness-h-w-benefits-at-capital-one-265114

## Description

Principal Associate, Health & Wellness (H&W) Benefits Are you passionate about shaping a world-class employee experience? We are looking for a Principal Associate, H&W Benefits to drive the delivery, administration, and continuous evolution of our comprehensive Health & Wellness programs. In this high-impact role, you will serve as the operational anchor for an exciting portfolio of vendors—spanning on-site clinics and pharmacies, dental, vision, FSA/HSA, life insurance, LTD, AD&PL, mental health, MSK, and executive physicals. You’ll tackle complex challenges, champion initiatives, and lead RFP processes, all while enjoying the autonomy to drive meaningful work forward in close collaboration with talented internal and external partners. Join us and help make a tangible, positive difference in our organization! The ideal candidate has a passion for benefits and helping associates have an exceptional experience with Capital One’s benefits. They are strategic, compliance-minded, and excel at translating complex legal, regulatory, and policy requirements into well-managed operational processes in a matrixed enterprise to uphold an exceptional standard of audit readiness and risk mitigation. Key Responsibilities 1. Vendor Management & Governance Own Plan Program Management for on-site clinics and pharmacies, dental, vision, FSA/HSA, life insurance, LTD, AD&PL, mental health, MSK, and executive physicals. Develop a network and build trust-based relationships with vendors and cross-functional partners to get work done. Performance Monitoring: Meeting with vendors and actively monitoring vendor adherence to Service Level Agreements (SLAs) to ensure vendors deliver on contracts. Partner with Enterprise Supplier Management (ESM) to execute required vendor management tasks to ensure compliance and mitigate risk (e.g., business reviews, risk assessments, data share requests). Responsible for preparation and timely submission of state and federal filings related to H&W plans, H&W nondiscrimination testing, SOC-1 reviews, legally required communications, SPDs, and maintaining a compliance calendar to ensure compliance work is timely. Serve as designated lead for HIPAA compliance, internal H&W audits, and liaison between Benefits and HR Risk teams on issue management and controls. Serve as the subject matter expert for laws, rules and regulations that impact US H&W benefits including, but not limited to: ERISA, CAA, HIPAA, MHPAEA, state individual mandate reporting and San Francisco HCSO. Partner with Legal and HR Risk to monitor emerging legislation and assess impacts to US H&W plans, propose compliance and execute decisions to maintain compliance. Continuous Improvement: Create analytics to leverage data to generate insights on vendor capabilities and recommend plan or program improvements based on benchmarking data, areas of employee abrasion, compliance updates, or emerging market trends. Consider broader and longer term impact to create value. Stay up to date on new programs or offerings from vendors and support the Policy & Design team with input on investment decisions. 2. Operations & Program Administration Issue & Escalation Resolution: Maintain comprehensive, up-to-date issue logs for each vendor to drive timely resolution and document outcomes. Partner with Benefits Operations to manage annual program implementation changes with vendors. Ensure changes are properly implemented and tested. Core Administration: Handle administrative tasks related to the assigned plans with a sense of urgency, while balancing quality, to ensure smooth day-to-day operations. Navigate any ambiguity to determine the proper course of action. Internal Communications: Own and maintain internal intranet pages for your plans to ensure benefit program information, FAQs, and resources are accurate and accessible. Partner with HR Communications to make needed changes. 3. Associate Experience Cross-Functional Collaboration: Own tier-3 employee escalations for

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/principal-associate-health-wellness-h-w-benefits-at-capital-one-265114

Source: https://jobsbylevel.com/jobs/principal-associate-health-wellness-h-w-benefits-at-capital-one-265114

## Cite this page

Level. https://jobsbylevel.com/jobs/principal-associate-health-wellness-h-w-benefits-at-capital-one-265114.

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