# Principal Member of Technical Staff (PMTS) / Staff Software Engineer – AI Platform (Agentic Systems) at Salesforce

Salesforce is hiring a Principal Member of Technical Staff (PMTS) / Staff Software Engineer – AI Platform (Agentic Systems) in San Francisco, United States. It pays $197k-$314k a year and Level rates it Builds AI ●●●●; you can [apply on Salesforce](https://jobsbylevel.com/go/a8e1197b-bd49-4e56-b772-b4b588f9878b?utm_medium=ai-agent).

AI Level 4, AI centrality 95 out of 100. California - San Francisco.

## Details

- Company: [Salesforce](https://jobsbylevel.com/companies/salesforce)
- AI level: AI Level 4 (score 95 out of 100)
- Location: California - San Francisco
- Salary: $197k-$314k
- Posted: November 5, 2026
- Apply: https://jobsbylevel.com/go/a8e1197b-bd49-4e56-b772-b4b588f9878b?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=principal-member-of-technical-staff-pmts-staff-software-engineer-ai-platform-agentic-systems-at-salesforce-90751a

## Prepare for this job

The job page lists 5 likely interview questions for this offer, with a CV checklist: https://jobsbylevel.com/jobs/principal-member-of-technical-staff-pmts-staff-software-engineer-ai-platform-agentic-systems-at-salesforce-90751a

## Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. What You’ll Be Doing & Why It Matters We are building the autonomous “software factory” that powers Slack’s global engineering organization. As a Principal Member of Technical Staff (PMTS) / Staff Software Engineer on the Agentic Operations team, you will set the technical direction and architecture for how Slack builds, registers, and safely operates autonomous agentic systems. You will lead cross-team initiatives to transform high-volume software engineering workflows—from multi-repo code generation to automated incident remediation—into dependable, supervised, and continuously improving agentic pipelines at enterprise scale. The Agentic Operations team builds and operates the platforms and internal “software factories” that automate how Slack’s engineering organization develops, operates, and maintains its services. Our mission is to turn repetitive, high-volume engineering toil into reliable, supervised autonomous workflows so engineers can focus on architecture and judgment. We design and operate the systems that power: Autonomous Code Generation & Remediation: Agent-driven pipelines that open, review, test, and land changes at scale across large codebases. Operational & Incident Automation: Agents that assist with real-time incident response, post-incident remediation, and routine production maintenance. Continuous Evaluation, Guardrails & Safety: Deterministic evaluation harnesses, regression test suites, and observability platforms that make non-deterministic agentic systems trustworthy in production. Durable Execution & State Management: Robust execution engines featuring state persistence, function-calling hooks, human-in-the-loop (HITL) approval gates, and automated rollback mechanisms. Continuous Data Hygiene: Agentic loops that keep Slack’s service catalog and entity metadata current and verified. Our systems build on Slack’s agentic development platform (Speck), our Compute Platform (EKS, EC2), and the Service catalog. We define the patterns, guardrails, and operational standards that engineering teams across Slack adopt to safely run their own autonomous agents. Core Responsibilities & Scope Set Technical Strategy & Architecture: Architect Slack’s agentic operations platform, defining the standards for building, registering, and operating autonomous agents and software factories safely at scale. Build End-to-End Autonomous Pipelines: Design autonomous pipelines (code generation, bug fixing, incident remediation) equipped with orchestration, tool integrations, and human-in-the-loop controls needed to run unattended but accountably. Establish Production AI Rigor: Build evaluation suites, regression harnesses, guardrails, and observability frameworks that make non-deterministic agentic systems measurable, debuggable, and safe. Define Ownership & Accountability Models: Establish how failures in autonomous systems are detected, attributed, and remediated, including on-call policies and operational guardrails. Drive Cross-Functional Adoption: Partner with platform teams (Speck, Incident Management, Deploy Safety) and consuming engineering groups to integrate agentic workflows into daily developer routines.

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/principal-member-of-technical-staff-pmts-staff-software-engineer-ai-platform-agentic-systems-at-salesforce-90751a

Source: https://jobsbylevel.com/jobs/principal-member-of-technical-staff-pmts-staff-software-engineer-ai-platform-agentic-systems-at-salesforce-90751a

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Level. https://jobsbylevel.com/jobs/principal-member-of-technical-staff-pmts-staff-software-engineer-ai-platform-agentic-systems-at-salesforce-90751a.

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