# Prisoner Escort & Custody Driver at Serco

Serco is hiring a Prisoner Escort & Custody Driver. It pays £26k a year and Level rates it Little AI ●○○○; you can [apply on Level](https://jobsbylevel.com/go/12b6bda8-5678-4ab0-b7ae-97055e8706b5?utm_medium=ai-agent).

AI Level 1, AI centrality 0 out of 100. Exeter, Devon, United Kingdom.

## Details

- Company: [Serco](https://jobsbylevel.com/companies/serco)
- AI level: AI Level 1 (score 0 out of 100)
- Location: Exeter, Devon, United Kingdom
- Salary: £26k
- Posted: October 15, 2026
- Apply: https://jobsbylevel.com/go/12b6bda8-5678-4ab0-b7ae-97055e8706b5?utm_medium=ai-agent

## Prepare for this job

The job page lists 4 likely interview questions for this offer, with a CV checklist: https://jobsbylevel.com/jobs/prisoner-escort-custody-driver-at-serco-6ee82e

## Description

Location: Exeter Vehicle Base, EX5 1EW Join us a Prisoner Custody Officer (PCO) in Prisoner Escort Custody Services (PECS) where you’ll play a key role in helping keep the justice system safe and secure. In addition to job security and stability you'll receive: Initial Training Salary : £25,555 (35hrs pw) Graduated Base Salary : £29,205 (40 hrs pw), with clear annual progression (Year 2: £29,932; Year 3: £30,496; Year 4: £31,063). Additional earnings through driving allowances (eligibility based on licence type and vehicle driven, subject to terms): B/B1 License: £600 per year C1 License: £2,400 per year When combined with base salary and average overtime (8hrs pw), this gives a potential first-year income of between £34,805 and £36,605! We operate 24/6 across early and late shifts, so flexibility is essential. Finishing times can be unpredictable, and you may need to work beyond your contracted hours to meet operational demands. Shifts are set on a rota provided 12 weeks in advance, giving you visibility to plan ahead. Part-time working may be considered, but this must be across full working days, as reduced daily hours are not available. Keep people safe. Keep justice moving. As a PCO, you’ll work as part of a crew delivering safe and secure transport and custody services. You’ll escort detainees between prisons, police stations, and courts, ensuring their welfare throughout. Depending on operational needs, you may remain at court, taking responsibility for detainees until their return to custody or release. Duties include escorting within courts and cells, searching, supporting welfare, and completing essential paperwork. Key responsibilities: Attend briefings and receive detainee, route, and risk details Carry out vehicle and equipment checks Collect, search, and transport detainees safely Monitor welfare during transport, including checks and comfort stops Deliver detainees to courts or between establishments Complete end-of-shift checks, reporting, and documentation Work flexibly, including extended hours and responding to incidents What you need to do the job! Our PCOs come from a range of backgrounds—what matters most is you are reliable , trustworthy and compassionate , committed to safeguarding and treating people with dignity and respect . In return you’ll receive full training through a 5½-week paid training, plus ongoing support from experienced colleagues. Requirements of the role: Full UK driving licence essential - B1/C1 (subject to requirements) C1 Licenses holders should ideally hold a valid CPC Reasonable fitness for the physical demands of the role Strong communication skills (written and verbal) Ability to stay calm and make decisions under pressure Confidence managing behaviour and de-escalating conflict Teamwork and the ability to follow processes accurately Professionalism, integrity, and respect for confidentiality What we offer Holidays: 20 days (rising to 25 after 7 years’ service) plus bank holidays (pro rata’d) Pension: Up to 6% contributory pension scheme (matched by Serco) Training and development: Structured induction (5½ weeks), ongoing learning, access to internal courses and qualifications, mentoring, and a strong focus on internal progression Health and wellbeing: Employee Assistance Programme (EAP), support from mental health charity MIND, Simply Health cash and dental plans, wellbeing resources, discount on membership at Serco-run gyms Discounts: Savings across major retailers and experiences, including Merlin attractions, cinema, leisure, retail, hospitality, mobile plans, and more Our recruitment process Online application inc. eligibility questions and online assessments Virtual assessment: Competency based interview, short roleplay and written exercise (online) Initial right to work and vetting documentation checks Job offer and confirmation of your training start date Eligibility checks and further information Job offers are subject to Ministry of Justice Enhanced Level 2 checks with

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/prisoner-escort-custody-driver-at-serco-6ee82e

Source: https://jobsbylevel.com/jobs/prisoner-escort-custody-driver-at-serco-6ee82e

## Cite this page

Level. https://jobsbylevel.com/jobs/prisoner-escort-custody-driver-at-serco-6ee82e.

Get job alerts: https://jobsbylevel.com/newsletter