# Process Manager at Visa

Visa is hiring a Process Manager in San Francisco, United States. It pays $149k-$239k a year and Level rates it Little AI ●○○○; you can [apply on Level](https://jobsbylevel.com/go/00311d1c-f669-4a58-be0c-624b3c387ec0?utm_medium=ai-agent).

AI Level 1, AI centrality 38 out of 100. US - San Francisco, CA.

## Details

- Company: [Visa](https://jobsbylevel.com/companies/visa)
- AI level: AI Level 1 (score 38 out of 100)
- Location: US - San Francisco, CA
- Salary: $149k-$239k
- Posted: October 16, 2026
- Apply: https://jobsbylevel.com/go/00311d1c-f669-4a58-be0c-624b3c387ec0?utm_medium=ai-agent

## Prepare for this job

The job page lists 2 likely interview questions for this offer, with a CV checklist: https://jobsbylevel.com/jobs/process-manager-at-visa-d43777

## Description

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you. Job Description Job Summary The Visa Direct Process Manager will support the Commercial Readiness & Quality function and will be responsible to maintain key operational process documentation that support the successful enablement of Visa Direct programs. This role will execute highly-detailed process documentation, ensure programs coming to market are commercially ready prior to regional communication and launch, and maintain assets that support sales and solutioning functions. The Process Manager will work cross-functionally with global and regional commercialization, product, sales, solutioning, operations, and client-facing teams to drive process discipline, readiness, clear communications, and effective asset management across Visa Direct initiatives. All roles require digital fluency, including the ability to work with emerging technologies such as Generative AI tools (e.g. ChatGPT, Microsoft Copilot) to support everyday work. Key Responsibilities Demonstrate technical writing skills to develop and maintain detailed processes that enable clients to participate in Visa Direct programs. Command a deep understanding of Visa Direct programs and the functions that support client enablement. Manage procedural assets, including playbooks, implementation materials, FAQs, templates, and other enablement resources. Support commercial sales enablement activities, including launch preparation, issue tracking, and readiness validations. Document cross-functional inputs to validate that newly launching Visa Direct programs are commercially ready for regional communication and activation. Develop and distribute communications, including emails, newsletters, and PowerPoint, ensuring high-quality information is delivered to global and regional teams with clarity, timeliness, accuracy, and alignment to business objectives. Identify process gaps, operational risks, and improvement opportunities, and drive actions to improve scalability and efficiency. Maintain strong documentation standards, version control, asset organization, and governance across Visa Direct materials. Translate complex program information into easy-to understand messaging and high-quality PowerPoint presentations. Demonstrate strong program management, communication, stakeholder management, and problem-solving skills in a fast-paced, matrixed environment. Collaborate with cross-functional teams to deliver solutions and professional services to clients. Analyze data to derive insights and actionable items for business improvement. Provide expertise in electronic payments, transaction processing networks, and issuer processing. Manage complex initiatives and deliverables in a matrixed, global environment. Communicate complex technical concepts in business language to stakeholders. Build and maintain strong customer relationships, ensuring high customer focus and satisfaction. Set priorities, influence others, and manage customer expectations. Utilize Microsoft 365 tools for project management and communication. Demonstrate success in customer relationship management and solution delivery. This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. Qualifications Basic Qualifications 5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/process-manager-at-visa-d43777

Source: https://jobsbylevel.com/jobs/process-manager-at-visa-d43777

## Cite this page

Level. https://jobsbylevel.com/jobs/process-manager-at-visa-d43777.

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