# Product Enablement Manager at Braze

Braze is hiring a Product Enablement Manager in New York, United States. It pays $101k-$130k a year and Level rates it Little AI ●○○○; you can [apply on Braze](https://jobsbylevel.com/go/779270cd-9409-4776-be81-56e762033a49?utm_medium=ai-agent).

AI Level 1, AI centrality 29 out of 100. New York City.

## Details

- Company: [Braze](https://jobsbylevel.com/companies/braze)
- AI level: AI Level 1 (score 29 out of 100)
- Location: New York City
- Salary: $101k-$130k
- Posted: November 10, 2026
- Apply: https://jobsbylevel.com/go/779270cd-9409-4776-be81-56e762033a49?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=product-enablement-manager-at-braze-a52da5

## Prepare for this job

The job page lists 2 likely interview questions for this offer, with a CV checklist: https://jobsbylevel.com/jobs/product-enablement-manager-at-braze-a52da5

## Description

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you. WHAT YOU'LL DO As a Product Enablement Manager, you'll make sure Braze's most technical customer-facing teams fully understand our product. This job has two main work streams. You'll run the internal process for building product enablement, taking each project from intake to launch so content is accurate, on time, and matched to the release calendar. You'll also run deep, hands-on enablement sessions for Technical Account Managers (TAMs), Technical Architects (TAs), Support, and Solutions Consultants (SCs), so they can design, troubleshoot, and position Braze with confidence. Project Management Design and own the end-to-end process for building internal product enablement: intake, prioritization, scoping, timelines, SME coordination, content review, and launch Line up enablement deliverables with the product release calendar so technical teams are ready before features reach customers Coordinate across Product, Engineering, Product Marketing, Documentation, and the broader Enablement team so everyone knows who owns what, what's due when, and what's been approved Build and maintain repeatable templates, workflows, and tracking (e.g., Jira, or Claude) that make the build process scalable and visible to stakeholders Share status, risks, and tradeoffs with stakeholders early, and adjust priorities quickly when launches or business needs change Technical Product Enablement Design and deliver deep, hands-on enablement sessions (labs, workshops, live demos, and troubleshooting walkthroughs) built around the day-to-day work of TAMs, TAs, Support, and SCs Create and maintain resources such as technical FAQs, reference architectures, sandbox exercises, recorded deep-dives, and certification paths, working with SMEs in Product, Engineering, and Product Marketing Run regular needs assessments with technical team leaders to find knowledge gaps, recurring escalation themes, and support case trends, then turn them into targeted enablement Measure impact with assessments, certification completion, survey feedback, and operational data (e.g., ticket deflection, time-to-resolution, escalation volume, technical win rates), and use the results to improve programs WHO YOU ARE 3+ years of experience in technical or product enablement, with a strong track record of designing and delivering advanced technical training and project management 7+ years of combined experience in a technical customer-facing or product role (e.g., Technical Account Manager, Technical Architect, Solutions Consultant, Technical Support, Sales Engineer, or Product) Strong hands-on knowledge of APIs, SDKs, data integrations, and common programming concepts. You're comfortable going deep with highly technical audiences Experience with Braze or another customer engagement platform; experience with mobile/web SDK implementation is a strong plus Proven program and project management skills, including running multi-stakeholder content

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/product-enablement-manager-at-braze-a52da5

Source: https://jobsbylevel.com/jobs/product-enablement-manager-at-braze-a52da5

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