# Product Enablement Senior Analyst at Salesforce

Salesforce is hiring a Product Enablement Senior Analyst in Mexico City, Mexico. Level rates it Little AI ●○○○; you can [apply on Salesforce](https://jobsbylevel.com/go/18fa0766-fcf6-47d6-afa2-50451d78e6dc?utm_medium=ai-agent).

AI Level 1, AI centrality 8 out of 100. Mexico - Mexico City.

## Details

- Company: [Salesforce](https://jobsbylevel.com/companies/salesforce)
- AI level: AI Level 1 (score 8 out of 100)
- Location: Mexico - Mexico City
- Posted: November 11, 2026
- Apply: https://jobsbylevel.com/go/18fa0766-fcf6-47d6-afa2-50451d78e6dc?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=product-enablement-senior-analyst-at-salesforce-2b6ede

## Prepare for this job

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## Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Employee Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. What You'll Be Doing & Why It Matters The Product Enablement team leverages the power of the Trailhead platform - Salesforce's award-winning, gamified learning experience - to deliver world-class learning to employees around the globe. Trailhead transforms how people build skills: it's modular, social, hands-on, and genuinely fun, while sitting at the cutting edge of innovation in digital learning. We combine deep expertise in instructional design with a strong command of the Salesforce product suite to create scalable, high-impact training programs that serve diverse roles, regions, and experience levels. Our vision is to build the most productive and high-performing sales teams by delivering innovative enablement that accelerates product mastery worldwide. Trailhead is a core engine behind that vision - powering how our global employees build expertise, stay ahead of rapid product innovation, and confidently bring Salesforce solutions to market. As a Senior Analyst for Slack, you will own the design, build, and delivery of product enablement for sellers and Solution Engineers. You will create hands-on Trailhead content and live training that is interactive, accurate, and tied to performance outcomes. You will work independently on defined programs, partner with product, PMM, and field stakeholders, and escalate strategic decisions and risks to your manager. Core Responsibilities & Scope Design, build, and test Trailhead content that is engaging and relevant to internal audiences, including trails, badges, hands-on challenges, and micro-learning. Develop and deliver hands-on training for technical sellers, including virtual workshops and in-person sessions at employee events (e.g., Company Kickoff, pre-Dreamforce). Build, test, and validate hands-on scenarios and demo flows, including Slackbot skills and cross-product scenarios across Slack, Agentforce, and Claude, to confirm they work as written and give consistent results. Run field input programs: recruit SEs and other testers, write the tester instructions, collect and synthesize feedback, and turn it into content changes. Gather field perspective through interviews and conversations with SEs and sellers to shape scenarios and messaging. Support delivery of quarterly learning content tied to product launches, release readiness, and cross-cloud initiatives. Support the internal hands-on training strategy by identifying the right resources and helping set up and troubleshoot org provisioning and learner access. Build and test AI-enabled learning components (e.g., Slackbot skills, Agentforce quizzes, AI-assisted simulations) and share what works with the team. Support content maintenance cycles, updating owned content for messaging and feature changes with product stakeholders. Manage projects and stakeholders for owned content: track milestones, run reviews with product, PMM, SE, and tech lead reviewers, log open decisions, and raise risks early. Create content that scales across industries, regions, and learner profiles. Provide learner support during launches and events, and report on completion, feedback, and content health. Maintain working expertise in Slack,

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