# Product Management Director at Salesforce

Salesforce is hiring a Product Management Director. It pays $197k-$314k a year and Level rates it Works on AI ●●●○; you can [apply on Level](https://jobsbylevel.com/go/a54b606d-ab0a-4574-9ea3-9df698d2d2c2).

AI Level 3, AI centrality 64 out of 100. Indiana - Indianapolis.

## Details

- Company: [Salesforce](https://jobsbylevel.com/companies/salesforce)
- AI level: AI Level 3 (score 64 out of 100)
- Location: Indiana - Indianapolis
- Salary: $197k-$314k
- Posted: October 8, 2026
- Apply: https://jobsbylevel.com/go/a54b606d-ab0a-4574-9ea3-9df698d2d2c2

## Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Product Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Job Description: Director, Product Management — Implementation Health About the Role Salesforce is redefining how customers gain insight into the health of their Salesforce org, and Implementation Health is at the center of that mission. You will own the strategic vision and execution for how we measure, monitor, and improve the health of customer implementations at scale, across the full customer lifecycle. We are looking for a Director of Product Management to build a foundational capability at the intersection of data science, customer success strategy, and enterprise product management. You'll shape the framework that quantifies implementation health. You'll also capture the context that makes those signals actionable, so humans and agents can work together to assess org health and address customer challenges. By driving proactive engagement, you'll help drive growth and lower attrition across our customer base. About the Team This role sits within our Customer Success Group, partnering closely with Product, Engineering, Data Science, Sales, and Marketing leadership to build best-in-class capabilities. As a trusted advisor, you won't just ship features. You'll shape how Salesforce understands and improves customer success, because implementation health is the leading indicator of retention, expansion, and long-term success. You'll work alongside AI-powered tools and agents that handle repetitive tasks, freeing you to focus on strategy, alignment, and delivering measurable value to every customer on the platform. Your Impact - Responsibilities Success will be measured by how well implementation health capabilities, from data pipelines and model outputs to dashboards and CSM workflows, are delivered on time, at quality, and at scale. Strategic Vision & Roadmap Ownership: Define and drive the multi-year product strategy and roadmap for Implementation Health. This includes frameworks for key health signals, the context around them, and ML-powered insights that let humans and agents surface risk and drive resolution across thousands of implementations. Data, Analytics & ML Leadership: Develop deep expertise in the data architecture and ML models behind health assessment. Partner with T&P, Data Science, and Engineering to improve model accuracy, coverage, and interpretability. Customer Insights at Scale: Translate product usage, support interactions, implementation telemetry, and customer feedback into actionable health metrics for customer-facing and internal success strategies. Executive Influence & Stakeholder Alignment: Drive alignment and investment across Product, Engineering, Data Science, Sales, CSG, and Marketing leadership. Influence without direct authority at the VP/SVP level in a highly matrixed environment. Cross-Functional Execution: Lead cross-functional pods to deliver health capabilities on time and at quality. Data-Driven Culture: Champion data-informed decision-making by embedding health signals and context into human-agent workflows, proactive engagements, QBRs, and renewal motions. Platform Scalability: Scale the framework across Salesforce's growing cloud portfolio, including M&A-integrated products (e.g.,

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/product-management-director-at-salesforce-17efb6

Source: https://jobsbylevel.com/jobs/product-management-director-at-salesforce-17efb6

## Cite this page

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