# Product Manager at Vonage

Vonage is hiring a Product Manager in Wroclaw, Poland. Level rates it Little AI ●○○○; you can [apply on Vonage](https://jobsbylevel.com/go/6958d06b-3b61-4bb8-8da4-01710efcc672?utm_medium=ai-agent).

AI Level 1, AI centrality 0 out of 100. Poland, Wrocław.

## Details

- Company: [Vonage](https://jobsbylevel.com/companies/vonage)
- AI level: AI Level 1 (score 0 out of 100)
- Location: Poland, Wrocław
- Posted: October 23, 2026
- Apply: https://jobsbylevel.com/go/6958d06b-3b61-4bb8-8da4-01710efcc672?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=product-manager-at-vonage-d25b9b

## Prepare for this job

The job page lists 4 likely interview questions for this offer, with a CV checklist: https://jobsbylevel.com/jobs/product-manager-at-vonage-d25b9b

## Description

Join Vonage and help us innovate cloud communications for businesses worldwide! Product Manager – Channel Management Join Vonage and help us innovate cloud communications for businesses worldwide! Vonage Product Management Mission: We bridge technology and business needs to deliver new products and services to the market. We imagine the future and orchestrate cross-functional efforts to bring it to life. We apply business understanding, customer knowledge, and competitive awareness to collaborate with and lead efforts to envision, design, develop, and execute state-of-the-art products and features. Our output changes the communications game. Why this role matters Reporting to the Head of Vonage Contact Center, you will play a pivotal role in shaping how businesses connect with their customers across every digital and voice channel. Channel Management is at the heart of the Vonage Contact Centre platform — enabling administrators to configure, register, and manage the full suite of communication channels that power customer interactions. Your work will directly determine how easily our customers set up and run WhatsApp, webchat, email, SMS, RCS, voice, and more. By owning the provisioning flows, registration processes, and CPaaS account management capabilities, you will ensure that Vonage remains the easiest and most powerful platform for omnichannel customer engagement. Potential Next Career Move: Senior Product Manager. Your key responsibilities Channel Configuration & Administration Own the end-to-end product vision and roadmap for channel setup and management within the Vonage Contact Centre platform. Drive the development of intuitive provisioning flows for digital channels including WhatsApp, webchat, and email setup frameworks. Define and improve the administrator experience for channel binding, configuration, and lifecycle management. Messaging Channel Registrations Own the product roadmap for messaging compliance and registration capabilities, including 10DLC registration, toll-free number registration, and RCS registration for VCC. Partner with engineering, legal, and compliance teams to ensure our registration processes meet carrier and regulatory requirements across markets. Monitor evolving messaging standards and proactively drive platform updates to keep Vonage compliant and competitive. Voice & Number Management Define and deliver capabilities for voice number porting, purchasing, and setup — ensuring customers can manage their number estate seamlessly within the platform. Own the product experience for API route setup, enabling advanced call routing configurations for enterprise customers. Market Research & Customer Engagement Monitor industry trends and competitor offerings to keep our channel management capabilities competitive and forward-thinking. Balance new feature development with maintaining a seamless experience for existing users. Product Strategy & Roadmap Define the strategic direction for channel management experiences, aligning with overall business goals and the Vonage Contact Center vision. Gather and prioritize requirements from cross-functional teams, ensuring technical feasibility and market demand are both met. Collaborate with engineering, design, and quality assurance teams to ensure delivery excellence. Market Research and Customer Engagement Work closely with internal stakeholders, channel partners, and customers to understand evolving needs across channel setup and management. Monitor industry trends and competitor offerings to keep our channel management capabilities competitive and forward-thinking. Balance new feature development with maintaining a seamless experience for existing users. What you'll bring A strong drive to learn, grow, and tackle challenging domains within product management. At least 4 years of experience in product management. Familiarity with digital messaging channels and their configuration or provisioning requirements (e.g., WhatsApp Business API, SMS, RCS,

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/product-manager-at-vonage-d25b9b

Source: https://jobsbylevel.com/jobs/product-manager-at-vonage-d25b9b

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