# Product Operations Lead, Homeland Security at Anduril Industries

Anduril Industries is hiring a Product Operations Lead, Homeland Security in Irvine, United States. It pays $101k-$135k a year and Level rates it Little AI ●○○○; you can [apply on Anduril Industries](https://jobsbylevel.com/go/1aa3afce-e841-42e2-872c-c69c6010cdf2?utm_medium=ai-agent).

AI Level 1, AI centrality 34 out of 100. Irvine, California, United States.

## Details

- Company: [Anduril Industries](https://jobsbylevel.com/companies/anduril-industries)
- AI level: AI Level 1 (score 34 out of 100)
- Location: Irvine, California, United States
- Salary: $101k-$135k
- Posted: October 27, 2026
- Apply: https://jobsbylevel.com/go/1aa3afce-e841-42e2-872c-c69c6010cdf2?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=product-operations-lead-homeland-security-at-anduril-industries-3db742

## Description

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years. ABOUT THE JOB We are looking for a Product Operations Lead to own support delivery for Anduril's Department of Homeland Security accounts, principally U.S. Customs and Border Protection (CBP) and the U.S. Coast Guard (USCG). You will manage and mentor a team of Product Operations Technical Specialists while carrying the same technical scope they work daily, setting the standard for how incidents are triaged, root caused, and contained across complex electromechanical systems. You will pair that technical fluency with strong leadership instincts to drive fleet reliability, customer satisfaction, and operational excellence across CBP and USCG deployments, and you should bring an aptitude for debugging and an appetite for real-time response across multiple platforms and organizations. If you are passionate about ground-breaking technology, contributing to the national security mission, and leading a high-performing team at the intersection of technology and sustainment operations, Anduril is interested in speaking with you. WHAT YOU'LL DO Lead the Team: Manage and mentor a team of Product Operations Technical Specialists, owning performance, coaching, and professional development, and set the standard for how the team triages, diagnoses, and resolves incidents. Own the Escalation Path: Serve as the escalation point for issues across the DHS accounts, providing expert guidance on the most complex incidents. Maintain Operational Readiness: Manage staffing levels and on-call rotations so coverage holds across the DHS accounts. Own the Customer Relationship: Act as the point of contact for CBP and USCG product operations, running proactive communications, status briefings, and detail-oriented execution, and coordinating across internal teams to resolve cross-functional issues. Sustain the Fleet: Combine an understanding of DHS customers' missions with deep familiarity of our products and system integrations to keep deployed assets healthy, proactively identifying risks to fleet reliability and customer satisfaction. Resolve Incidents: Triage, diagnose, and root cause product incidents, managing the ticket queue from intake to closure, and drive postmortem actions including providing status visibility through resolution. Improve Observability and Process: Consistently assess and improve the quality of the fleet's observability and telemetry in partnership with product teams, and propose process and product improvements based on customer feedback and available metrics/analytics. Maintain Hardware: Perform maintenance on Anduril hardware through the use of Linux command line tools and workflows. Build the Playbook: Author and issue product-specific knowledge base articles and standard operating procedures (SOPs) for end-user triaging. REQUIRED QUALIFICATIONS Proven Technical Experience: 4+ years of experience in product operations, technical support, or a similar operational environment, including hands-on support of complex hardware systems, networks, and related technologies. Education: Bachelor's degree in engineering, computer science, business administration, or a related field, OR equivalent hands-on technical experience (military, industrial, or field support). Leadership & Mentorship: Demonstrated experience managing,

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/product-operations-lead-homeland-security-at-anduril-industries-3db742

Source: https://jobsbylevel.com/jobs/product-operations-lead-homeland-security-at-anduril-industries-3db742

## Cite this page

Level. https://jobsbylevel.com/jobs/product-operations-lead-homeland-security-at-anduril-industries-3db742.

Get job alerts: https://jobsbylevel.com/newsletter