# Product Ops Lead (GeBiz) at GovTech Singapore

GovTech Singapore is hiring a Product Ops Lead (GeBiz) in Singapore, Singapore. Level rates it Little AI ●○○○; you can [apply on GovTech Singapore](https://jobsbylevel.com/go/1214400e-7bc6-4efd-be3c-ff4014097e3f?utm_medium=ai-agent).

AI Level 1, AI centrality 22 out of 100. Singapore.

## Details

- Company: [GovTech Singapore](https://jobsbylevel.com/companies/govtech-singapore)
- AI level: AI Level 1 (score 22 out of 100)
- Location: Singapore
- Posted: November 10, 2026
- Apply: https://jobsbylevel.com/go/1214400e-7bc6-4efd-be3c-ff4014097e3f?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=product-ops-lead-gebiz-at-govtech-singapore-b085ea

## Description

GovTech is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity. At GovTech, we offer you a purposeful career to make lives better where we empower our people to master their craft through robust learning and development opportunities all year round. Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today! Learn more about GovTech at tech.gov.sg. The Ministry of Finance (MOF) is responsible for the Government Procurement (GP) policies, which govern how government agencies conduct their procurement. With the evolving needs of our public officers and a changing procurement landscape, MOF is embarking on the Whole of Government (WOG) Procurement initiative. GeBIZ X is the MOF product that will transform the procurement and business experience for WOG public officers and external suppliers. [Who we are looking for] We are seeking a dynamic and driven Lead Product Operations Specialist to support the delivery, operations, and continuous improvement of the GeBIZ X product. You will operate at the intersection of product, engineering, policy, and operations to ensure the reliability, scalability, and effectiveness of the platform. This role plays a critical part in translating user needs into functional solutions, strengthening operational processes, and driving data-informed decision-making to improve user outcomes. Decision-making When making important decisions, we identify overarching goals, weigh up our options, identify impact, and clearly communicate and manage the risks and trade-offs of our decision. Ownership In addition to technical responsibilities, this means having opinions on what is being done and having ideas on what should be done next. Building something that you believe in is the best way to build something good. Continuous Learning Working on new ideas often means not fully understanding what you are working on. Taking time to learn new architectures, frameworks, technologies (AI/ low code/ automation scripting) is not just encouraged but essential. Our Team Our team is made up of passionate individuals committed to solving challenges and driving meaningful change. We embrace diversity of thought, encourage experimentation, and foster a culture of continuous learning. As part of this team, you will collaborate with Business Owner, Product Director, Product Managers, UX Designers, Engineers and Business Users to execute the product strategy of GeBIZ X and deliver impactful outcomes. [What you will be working on] Product Operations & Stakeholder Engagement Engage agencies and suppliers to understand challenges, refine user stories, and identify opportunities to improve user outcomes using metrics (e.g. leading/lagging indicators, value-cost ratio). Partner with Product Managers, Engineers, and Policy teams to support smooth rollout of features and changes. Operationalise agency onboarding and engagements, including coordination of processes, documentation, and testing. Act as a bridge between frontline users and technical teams to ensure effective issue resolution and strong feedback loops. Facilitate functional design discussions and translate business requirements into system configurations. Data, Systems & Integration Map end-to-end user journeys and data flows across systems to ensure coherence and efficiency. Identify inter-agency data and integration dependencies, risks, and optimisation opportunities. Manage and triage operational issues (e.g. configuration errors, data inconsistencies, integration gaps) to maintain system integrity. Product Delivery &

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/product-ops-lead-gebiz-at-govtech-singapore-b085ea

Source: https://jobsbylevel.com/jobs/product-ops-lead-gebiz-at-govtech-singapore-b085ea

## Cite this page

Level. https://jobsbylevel.com/jobs/product-ops-lead-gebiz-at-govtech-singapore-b085ea.

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