# Product Owner - Claims Client Experience at Aon

Aon is hiring a Product Owner - Claims Client Experience in Chicago, United States. It pays $117k-$187k a year and Level rates it Little AI ●○○○; you can [apply on Aon](https://jobsbylevel.com/go/6f7be98a-60b0-48b0-b24d-8f5794bf847f?utm_medium=ai-agent).

AI Level 1, AI centrality 30 out of 100. Chicago, Illinois.

## Details

- Company: [Aon](https://jobsbylevel.com/companies/aon)
- AI level: AI Level 1 (score 30 out of 100)
- Location: Chicago, Illinois
- Salary: $117k-$187k
- Posted: November 10, 2026
- Apply: https://jobsbylevel.com/go/6f7be98a-60b0-48b0-b24d-8f5794bf847f?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=product-owner-claims-client-experience-at-aon-d0dc6a

## Description

Product Owner – Claims Client Experience! Shape the Future of Claims Experiences at Aon Aon Claims Copilot serves as Aon's global commercial claims platform aiding claims professionals and clients throughout an international presence. Claims Client Experience is an essential product within this framework, providing the claims journey straight to clients through Aon Meridian, Aon's consolidated client portal. The platform enables organizations to report losses, track claim activity, manage claim documentation, and access meaningful insights that support better risk decisions. Aon is seeking an experienced Product Owner to lead the vision, direction, and delivery of this client-facing experience. This role combines customer-focused product leadership, agile delivery, careful planning, and digital innovation to create solutions that deliver measurable value to clients and the business. This is a hybrid role requiring 2–3 days per week in a local Aon office in Chicago. Aon Is in the Business of Better Decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed. How This Opportunity Is Different Claims Client Experience is a highly visible product that exists at the crossroads of technology, client service, and business strategy. The Product Owner will guide the product vision and roadmap while working closely with technology, operations, delivery teams, and business collaborators. Success involves balancing customer needs, business priorities, and technical factors to achieve meaningful results and scalable growth. This role offers long-term ownership of a strategic product and the opportunity to influence how clients engage with Aon's claims services globally. What the Day Will Look Like Product Strategy & Roadmap Management Define and develop the product vision, roadmap, and success metrics. Translate customer needs, market trends, and business priorities into strategic product initiatives. Prioritize investments that enhance customer experience, improve operational effectiveness, and support business growth. Use customer feedback, operational insights, and product data to inform decision-making. Agile Product Delivery Lead backlog management and product prioritization using Agile and Scrum practices. Partner with engineering, design, architecture, and delivery teams to bring new capabilities from concept through release. Create user stories, define acceptance criteria, and support sprint planning and execution. Identify risks, dependencies, and opportunities while enabling informed trade-off decisions. Collaborator & Client Engagement Build strong partnerships across technology, business, operations, compliance, and delivery organizations. Lead discovery sessions, solution reviews, and user feedback activities with clients and key collaborators. Clearly convey product priorities, progress, and results to both technical and business audiences. Align collaborators around shared objectives and customer outcomes. Innovation & Continuous Improvement Champion AI-enabled ways of working that improve productivity, decision-making, and customer experience. Evaluate emerging technologies and opportunities that strengthen digital claims capabilities. Support successful product launches, adoption campaigns, and ongoing optimization efforts. Share product management guidelines and contribute to a culture of continuous learning and innovation. Skills and Experience That Will Lead to Success Required Qualifications Knowledge, skills, and experience in Product Management, Product Ownership, or a related role supporting enterprise digital products. Proven ability to bring customer-facing digital products from initial discovery through launch and continuous improvement. Strong knowledge of Agile methodologies, Scrum practices, backlog management, and

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/product-owner-claims-client-experience-at-aon-d0dc6a

Source: https://jobsbylevel.com/jobs/product-owner-claims-client-experience-at-aon-d0dc6a

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