# Product Support Supervisor at Sandvik

Sandvik is hiring a Product Support Supervisor. Level rates it Little AI ●○○○; you can [apply on Sandvik](https://jobsbylevel.com/go/d83b6fcf-cf26-46dd-a26e-c2c0d8edd89c?utm_medium=ai-agent).

AI Level 1, AI centrality 0 out of 100. Ghana, Kumasi.

## Details

- Company: [Sandvik](https://jobsbylevel.com/companies/sandvik)
- AI level: AI Level 1 (score 0 out of 100)
- Location: Ghana, Kumasi
- Posted: November 4, 2026
- Apply: https://jobsbylevel.com/go/d83b6fcf-cf26-46dd-a26e-c2c0d8edd89c?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=product-support-supervisor-at-sandvik-625bfa

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## Description

Job Title Product Support Supervisor Country Ghana About Us Sandvik is a global, high-tech engineering group providing solutions that enhance productivity, profitability and sustainability for the manufacturing, mining and infrastructure industries. The Group has approximately 42,000 employees in more than 150 countries. Our Core Values At Sandvik, we believe in four guiding principles that shape everything we do: Customer Focus: We listen, create, adapt and deliver – always close to our customers. Curiosity: We explore, challenge and innovate to shape the future. Responsibility: We put safety first and act with integrity and responsibility for our people and our planet, building trust in everything we do. Winning Together: We take the lead with a collaborative spi​rit and succeed as a team. Our commitment to Environment, Health & Safety Our commitment to sustainability is unwavering, and we conduct business responsibly and ethically. Our core values prioritize safety above all else, and we always operate with consideration for the environment and the communities in which we work. Our commitment to integrity and building relationships based on honesty, respect, and trust is paramount. Why Sandvik? Sandvik is driven by innovation and dedicated to advancing the future of the mining industry. When you join us, you become part of a global team where your ideas are valued, and your contributions help solve real‑world challenges. You will work alongside skilled engineers and problem‑solvers who share a commitment to excellence. We support your growth through continuous learning, leadership development, and a strong focus on work–life balance—ensuring you have every opportunity to thrive. Purpose of job: The Product Support Supervisor will supervise Sandvik fleets service and maintenance as well as the Parts/tool store and drive cost efficiencies and capital profit through good leadership, strong customer relations, and best practice Safety, Health, and Environment effectiveness. Key Responsibilities Include Providing OEM product support to customers through the establishment of effective management systems. Managing effective cost budget by initiating cost reduction measures whiles maintaining quality and environmentally safe and healthy practices. Developing and administering effective maintenance practices that will ensure fleet availability and reliability per contract terms. Taking responsibility for Environment, Health & Safety performance, and management. Managing all customer and stakeholder relationships. Ensuring continuous improvement initiatives to promote Sandvik's business image and related product and service offerings. Ensuring the personal and career development of team members. Adhering to all Sandvik policies and procedures, especially the SHEQ policies. Qualification Degree Qualified Engineer or good trade background with relevant equipment technical and managerial experience. Qualification in Project Management would be an advantage. Minimum of 5 years’ experience in a similar role. Experience in maintaining Surface products, ability to manage parts stores, and overseeing all technical maintenance scope of work aimed at delivering best-practice maintenance service support. This job requires close cooperation with customers’ projects and operational organizations. Extensive Mechanical/Electrical Engineering knowledge. Strong business sense and EHS focus. Strong communication, interpersonal, and people management skills are essential. Proficiency in the use of spreadsheets and other MS Office applications. Willingness to travel and work in remote locations for extended periods is essential. Proficiency in Maintenance Management practices. Ability to work as a member of a multidisciplinary and guide members of the team. Reporting Relationship Service Manager-Surface Why You’ll Love Working with Us At Sandvik, we’re invested in more than just your day-to-day responsibilities—we care deeply about your growth,

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