# Program Manager II, Pickup and Return Points (PARP) at Amazon

Amazon is hiring a Program Manager II, Pickup and Return Points (PARP) in Bellevue, United States. It pays $66k-$107k a year and Level rates it Little AI ●○○○; you can [apply on Amazon](https://jobsbylevel.com/go/2604bcca-036e-4e41-b52d-721d6c2c4fc5?utm_medium=ai-agent).

AI Level 1, AI centrality 37 out of 100. US, WA, Bellevue.

## Details

- Company: [Amazon](https://jobsbylevel.com/companies/amazon)
- AI level: AI Level 1 (score 37 out of 100)
- Location: US, WA, Bellevue
- Salary: $66k-$107k
- Posted: October 26, 2026
- Apply: https://jobsbylevel.com/go/2604bcca-036e-4e41-b52d-721d6c2c4fc5?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=program-manager-ii-pickup-and-return-points-parp-at-amazon-2c6b38

## Description

The Amazon North America Pickup & Return Points team is looking for a Program Manager to join us in supporting Amazon’s automated, secure, self-service package delivery solution in North America (US, CA, MX). In this role, you’ll have the opportunity to support a wide variety of partners that range from regional businesses to large commercial partners. Our team is dedicated to creating a delivery experience that delights customers while providing a value add service to our business partners. We are seeking a seasoned Program Manager for our commercial Locker and Counter team that can help us expand our strategic relationships with key partners. In this role you will support our existing portfolio , build and optimize our processes, and advocate internally across partner teams on behalf of our customers. We will be relying on you to raise the bar for our customer experience, efficiency, and profitability. You will be expected to confidently operate in fast-pace and often ambiguous environment. A day in the life Day-to-day, you own relationships with North America PARP commercial partners, acting as their primary point of contact, resolving escalations, and driving adoption of Amazon programs. Internally, you collaborate with Product, Operations, and Program teams to surface partner feedback, identify network quality gaps, and influence roadmap priorities. You track partner health metrics, lead improvement initiatives, and ensure performance standards are met across the network. This role solves the gap between external partner needs and internal execution, ensuring North America PARP scales efficiently while delivering a high-quality customer experience. About the team The Amazon Pickup & Return points team has the unique privilege of being able to make a material impact on how customer's physically interact with Amazon. Our team strives to provide best in class service and is dedicated to innovating on behalf of our customers. We encourage thinking big and there is plenty of room for a leader to make their mark and have a healthy mix of projects that stretch beyond their day to day responsibilities. Inclusive team culture At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Work Life Balance We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career Growth Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional. Basic qualifications - 2+ years of program or project management experience - 3+ years of Computerized Maintenance Management System program experience - 3+ years of maintenance planner/scheduler in industrial maintenance, manufacturing, or distribution industries experience - 3+ years of advanced Microsoft Word and Excel experience - Bachelor's degree in relevant field, or 2+ years of Amazon RME (BB/3P) full time experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred qualifications - Knowledge of Lean principles and DMAIC methodology - Experience in MS Access and SQL - Experience in requirement gathering and ability to write clear and detailed requirement document - Experience using Microsoft Projects software - Experience with material handling systems (MHS) installation, operation and maintenance - Experience

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/program-manager-ii-pickup-and-return-points-parp-at-amazon-2c6b38

Source: https://jobsbylevel.com/jobs/program-manager-ii-pickup-and-return-points-parp-at-amazon-2c6b38

## Cite this page

Level. https://jobsbylevel.com/jobs/program-manager-ii-pickup-and-return-points-parp-at-amazon-2c6b38.

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