# Program Manager , SWA - Ops integrations  at Amazon

Amazon is hiring a Program Manager , SWA - Ops integrations  in Bengaluru, India. Level rates it Little AI ●○○○; you can [apply on Amazon](https://jobsbylevel.com/go/63b771df-09e1-472e-8d3f-c7d5c4ccd247?utm_medium=ai-agent).

AI Level 1, AI centrality 0 out of 100. IN, KA, Bengaluru.

## Details

- Company: [Amazon](https://jobsbylevel.com/companies/amazon)
- AI level: AI Level 1 (score 0 out of 100)
- Location: IN, KA, Bengaluru
- Posted: July 13, 2026
- Apply: https://jobsbylevel.com/go/63b771df-09e1-472e-8d3f-c7d5c4ccd247?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=program-manager-swa-ops-integrations-at-amazon-3c9f00

## Prepare for this job

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## Description

Ship with Amazon (SWA) is looking for a Program Manager to join the Ops Integrations (OI) team. In this role, you will own and drive programs that enable seamless integration between SWA operations and internal/external stakeholders. You will work cross-functionally with technology, operations, product, and business teams to deliver scalable solutions that improve operational efficiency and customer experience. Key job responsibilities Key Responsibilities Program Management: Own end-to-end program execution for ops integration initiatives — define scope, milestones, and success metrics; drive programs from ideation through launch and post-launch optimization. Stakeholder Coordination: Partner with Tech, Ops, Product, and Business teams to align on priorities, resolve blockers, and ensure timely delivery of integration workstreams. Process Improvement: Identify gaps in existing operational workflows, design scalable process improvements, and drive automation opportunities to reduce manual effort and defects. Launch Management: Lead operational readiness for new integrations — develop SOPs, change management plans, and rollout strategies. Metrics & Reporting: Define and track program KPIs; build mechanisms for regular reporting (WBR/MBR) and drive accountability through data-driven insights. Risk Management: Proactively identify risks and dependencies; develop mitigation plans and escalate appropriately. Documentation: Maintain program artifacts including project plans, status updates, PRFAQ/BRDs, and post-mortems. Basic qualifications - 2+ years of program or project management experience - 3+ years of Computerized Maintenance Management System program experience - 3+ years of maintenance planner/scheduler in industrial maintenance, manufacturing, or distribution industries experience - 3+ years of advanced Microsoft Word and Excel experience - Bachelor's degree in relevant field, or 2+ years of Amazon RME (BB/3P) full time experience Preferred qualifications - Knowledge of Lean principles and DMAIC methodology - Experience in MS Access and SQL - Experience in requirement gathering and ability to write clear and detailed requirement document - Experience using Microsoft Projects software - Experience with material handling systems (MHS) installation, operation and maintenance - Experience working in an analytical environment with cross-functional teams Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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