# Project Manager, Documentation at Cisco

Cisco is hiring a Project Manager, Documentation for a remote role open to applicants in United States. It pays $108k-$137k a year and Level rates it Little AI ●○○○; you can [apply on Cisco](https://jobsbylevel.com/go/34553830-6dae-424d-9e0c-8554afae1470?utm_medium=ai-agent).

AI Level 1, AI centrality 36 out of 100. Remote (RTP, North Carolina, US).

## Details

- Company: [Cisco](https://jobsbylevel.com/companies/cisco)
- AI level: AI Level 1 (score 36 out of 100)
- Location: Remote (RTP, North Carolina, US)
- Salary: $108k-$137k
- Posted: November 13, 2026
- Apply: https://jobsbylevel.com/go/34553830-6dae-424d-9e0c-8554afae1470?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=project-manager-documentation-at-cisco-d95fb8

## Description

The application window is expected to close on: 11/17/2026 Meet the Team Cisco is seeking a meticulous and analytical Customer Success Practice Maturity Project Manager to join our dynamic Global Partner Organization. In this role, you will be instrumental in evaluating and validating our partners' Customer Success capabilities against Cisco's rigorous practice maturity standards. You will leverage your strong audit background and analytical mindset to review high volumes of documentation, translating subjective evidence into objective, standardized assessments. If you find deep satisfaction in the rigor of a detailed document review and thrive when transforming complex documentation into clear, objective insights, we want you on our team! We are looking for someone who is energized by deep-dive evidence analysis and takes pride in maintaining high standards of precision throughout the evaluation process. Your Impact Execute comprehensive Desk Reviews-including thorough documentation reviews, evaluation of paper evidence, and the auditing of artifacts-to verify operational proof for Customer Success Practice Maturity Basic. Analyze high-volume document submissions efficiently, maintaining a high standard of accuracy and attention to detail. Evaluate both the "letter and spirit of the law" when reviewing evidence, determining whether partner submissions truly fulfill the overall principles of the required Practice Maturity skills. Transform subjective language and qualitative evidence into objective, standardized, and defensible assessments. Exercise sound, independent judgment and subjective evidence decision-making capabilities within established audit frameworks. Articulate requirements, findings, and feedback clearly and professionally to Partners and internal Cisco stakeholders. Champion key principles of Customer Success and the overarching phases of the LAER model (Land, Adopt, Expand, Renew) during partner evaluations and internal discussions. Maintain a commanding professional presence, representing Cisco effectively when discussing Customer Success strategies and maturity standards with executive-level partners. Minimum Qualifications Minimum of 3 years of experience in a formal audit, compliance, quality assurance, or rigorous document-review role. Proven experience handling high-volume document review and operational auditing processes. Professional auditing background or relevant certifications (e.g., Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA), or equivalent). Exceptional analytical mind and advanced analytical thinking skills, with the proven ability to synthesize complex, subjective information into structured outcomes. Preferred Qualifications Bachelor's degree in Business Administration, Finance, Auditing, Information Systems, or a related field. Active Customer Success Manager (CSM) certification or equivalent industry-recognized Customer Success accreditation. Demonstrated understanding of key principles of Customer Success and the LAER model (Land, Adopt, Expand, Renew). Outstanding verbal and written communication skills, with the ability to articulate complex requirements clearly to diverse audiences. Strong executive presence and professional polish when interacting with internal stakeholders and external partners. Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team,

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/project-manager-documentation-at-cisco-d95fb8

Source: https://jobsbylevel.com/jobs/project-manager-documentation-at-cisco-d95fb8

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