# QA AI specialist to Channel Quality Assurance at Nordea

Nordea is hiring a QA AI specialist to Channel Quality Assurance in Helsinki, Finland. Level rates it Works on AI ●●●○; you can [apply on Nordea](https://jobsbylevel.com/go/12133edf-57d9-420a-82cd-c20e59ef8240?utm_medium=ai-agent).

AI Level 3, AI centrality 75 out of 100. Remote (Helsinki, 00500).

## Details

- Company: [Nordea](https://jobsbylevel.com/companies/nordea)
- AI level: AI Level 3 (score 75 out of 100)
- Location: Remote (Helsinki, 00500)
- Posted: November 9, 2026
- Apply: https://jobsbylevel.com/go/12133edf-57d9-420a-82cd-c20e59ef8240?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=qa-ai-specialist-to-channel-quality-assurance-at-nordea-176e86

## Prepare for this job

The job page lists 5 likely interview questions for this offer, with a CV checklist: https://jobsbylevel.com/jobs/qa-ai-specialist-to-channel-quality-assurance-at-nordea-176e86

## Description

Job ID: 6847 We are looking for a QA AI Specialist to join Channel Quality Assurance team either in Oulu or Helsinki. About our team Channel Quality Assurance is ensuring the quality for Nordea digital channels including our mobile and netbanks and we work across the Nordics. Working in Group Digital unit, where we drive Nordea’s digital transformation by creating seamless, customer-centric solutions, our mission is to deliver innovative digital experiences that empower customers and support the bank’s strategic vision. By combining deep business insight with cutting-edge technology, we ensure that every interaction is simple, secure, and personalized - helping Nordea stay ahead in a rapidly evolving digital landscape. Collaboration. Ownership. Passion. Courage. These are the values that guide us in how we work and how we make decisions – and that we imagine you share with us. What you'll be doing: Establish and drive adoption of AI-powered testing, intelligent automation and quality workflows across Nordea’s digital channels Develop our cross-platform Robot Framework and Python-based Test Automation project together with our TA specialists Collaborate with colleagues in team but also work effectively with other relevant stakeholders and communities The role is based in Oulu or Helsinki. Who you are To succeed in this role, we believe that you: Have hands-on experience building, validating and deploying Machine Learning solutions and/or Generative AI applications, such as LLM-based solutions, AI Agents and RAG architectures Understand quality assurance practices for AI systems, including model validation, prompt evaluation, hallucination detection, bias assessment and AI risk management Have background on hands-on manual and/or automated testing, especially in System Testing/System Integration Testing levels Have experience in Test Automation development for system and customer/end-to-end testing Are passionate about leveraging automation and AI to improve software quality and customer experience Your experience and background: Professional experience with quality assurance for and with AI Prompt engineering, MLOps, advanced RAG techniques Hands-on experience with AI Quality Assurance and validation of AI-powered solutions Python Experience with Test Automation tools (Selenium, Cypress, Playwright or similar) Robot Framework knowledge seen as advantage Mobile and/or API Test Automation knowledge seen as advantage Experience working with CI/CD pipelines and DevOps practices Efficient and self-initiated Excellent communication skills Team player and keen on helping others What we offer People come here when they want to get somewhere. For some, it’s to take their career to the next level. For others, it’s to break new ground within their area of expertise – in other words, with us, you will always move forward. A culture that fosters performance and growth in one of the largest Nordic banks, offering various opportunities to evolve, develop and learn from brilliant colleagues with diverse backgrounds in a vibrant working environment. Hybrid working model – we believe in the value of bringing people together and at the same time we embrace the freedom of flexibility. Diversity and inclusion are a natural part of our daily work. We know that an inclusive workplace is a sustainable one. We genuinely believe that our diverse backgrounds, experiences, characteristics and traits make us stronger together. Every day we strive to find new ways to improve diversity and inclusion within our community e.g. we have signed the European Diversity Charters in the countries where we operate to show our commitment and engage with others to continue learning and improving. If this sounds like you, get in touch! Next steps Submit your application no later than 23/11/2026. For more information, you’re welcome to contact Suvi Vakkala-Malinen at suvi.vakkala-malinen@nordea.com. We enable dreams and aspirations for a greater good. We build

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Source: https://jobsbylevel.com/jobs/qa-ai-specialist-to-channel-quality-assurance-at-nordea-176e86

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Level. https://jobsbylevel.com/jobs/qa-ai-specialist-to-channel-quality-assurance-at-nordea-176e86.

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