# Relationship Manager/Business Development Manager at Worldline

Worldline is hiring a Relationship Manager/Business Development Manager in São Paulo, Brazil. Level rates it Little AI ●○○○; you can [apply on Worldline](https://jobsbylevel.com/go/9b2c4e0b-ce7e-43d6-8e9c-f2b2b682cb3a?utm_medium=ai-agent).

AI Level 1, AI centrality 38 out of 100. Remote (Brazil-Sao Paulo | Brazil-Remote).

## Details

- Company: [Worldline](https://jobsbylevel.com/companies/worldline)
- AI level: AI Level 1 (score 38 out of 100)
- Location: Remote (Brazil-Sao Paulo | Brazil-Remote)
- Posted: October 7, 2026
- Apply: https://jobsbylevel.com/go/9b2c4e0b-ce7e-43d6-8e9c-f2b2b682cb3a?utm_medium=ai-agent

## Description

Who we are Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution. The opportunity We are seeking a versatile and commercially driven Account Manager & Business Development Manager to join our Digital team, based in Brazil . This is a high-impact hybrid role combining strategic account management of our existing Digital Americas merchant portfolio with new business origination across the Americas region. You will serve as the primary commercial point of contact for our current portfolio which includes full-service US merchants and gateway-only LATAM merchants ensuring retention, satisfaction, and revenue growth across the base. Simultaneously, you will proactively identify and pursue new enterprise logos throughout the Americas, with a particular emphasis on merchants operating significant s ubscription and recurring billing models. This role sits at the intersection of relationship management and growth requiring someone equally comfortable nurturing long-term client partnerships as they are opening doors with new prospects. You will work closely with Worldline's partnerships team to generate and convert partner-sourced leads, while also building pipeline through your own direct prospecting efforts outside of the partner channel. This role reports to Briana Kovacs - Commercial Director DGS Americas and works cross-functionally with product, solutions engineering, integration, risk, partnerships, and commercial teams across multiple geographies. Day-to-day responsibilities Portfolio Management & Growth Own relationships across the existing Digital Americas merchant portfolio, including full-service acquiring clients in the US and gateway-only merchants across LATAM. Lead regular business reviews, performance analyses, and account planning to identify growth, cross-sell, upsell, and optimization opportunities. Monitor processing volumes, authorization rates, churn, and revenue; proactively address risks and identify growth levers. Advocate for merchants internally, coordinating with product, technical, risk, and operations teams to resolve issues and improve their experience. Drive net revenue retention by strengthening relationships, expanding service adoption, and identifying new use cases. New Business Development Build and manage a pipeline of enterprise merchant opportunities across the Americas, including the US, Mexico, Brazil, and broader LATAM. Develop targeted prospecting plans for high-value merchants, particularly in subscription and recurring commerce. Engage C-suite executives, payments leaders, and other decision-makers through consultative, value-led selling. Create tailored proposals and business cases aligned with merchants’ processing needs, challenges, and growth goals. Manage complex, multi-stakeholder sales cycles from initial outreach through contract signature. Subscription & Recurring Commerce Focus Advise subscription and recurring billing merchants on their payments needs across the Americas. Communicate Worldline’s value in authorization optimization, retry strategies, network tokenization, account updater services, and churn reduction. Develop opportunities across SaaS, streaming and media, digital content, gaming, health and wellness, education, insurance, and membership services. Partner-Sourced Pipeline & Collaboration Partner with Worldline’s partnerships team to qualify and advance partner-sourced leads through the sales cycle. Share feedback on lead quality, conversion trends, and merchant needs to improve partner targeting and engagement. Support joint meetings and co-selling

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/relationship-manager-business-development-manager-at-worldline-84bfa6

Source: https://jobsbylevel.com/jobs/relationship-manager-business-development-manager-at-worldline-84bfa6

## Cite this page

Level. https://jobsbylevel.com/jobs/relationship-manager-business-development-manager-at-worldline-84bfa6.

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