# Renewal Sales Account Manager at Hewlett Packard Enterprise

Hewlett Packard Enterprise is hiring a Renewal Sales Account Manager in Kuala Lumpur, Malaysia. Level rates it Little AI ●○○○; you can [apply on Hewlett Packard Enterprise](https://jobsbylevel.com/go/5ba48944-702c-47b5-a3f4-9520c0b74521?utm_medium=ai-agent).

AI Level 1, AI centrality 37 out of 100. Kuala Lumpur, Selangor, Malaysia.

## Details

- Company: [Hewlett Packard Enterprise](https://jobsbylevel.com/companies/hewlett-packard-enterprise)
- AI level: AI Level 1 (score 37 out of 100)
- Location: Kuala Lumpur, Selangor, Malaysia
- Posted: November 13, 2026
- Apply: https://jobsbylevel.com/go/5ba48944-702c-47b5-a3f4-9520c0b74521?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=renewal-sales-account-manager-at-hewlett-packard-enterprise-c3b85a

## Description

Renewal Sales Account Manager This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: Job Family Definition: Renewal Sales Account Manager works within assigned customer accounts (direct and indirect through channel partners) or assigned partner accounts to manage, renew, and convert IT support services contracts to tailor expanded and new services to support customer and HPE business objectives. Uses a proactive account approach to provide expertise, promote confidence in HPE’s value, defend HPE’s installed base business against competition, and generate new sales opportunities. Builds pipeline and drives renewal opportunities within existing accounts to close to deliver targets and increase HPE’s share of wallet. Collaborates actively with other specialists, account managers, services delivery, and channel partners. These jobs focus on renewing customer service contracts, typically through a mixture of work occurring outside HPE offices and inside. Management Level Definition: Applies intermediate level of subject matter knowledge to solve a variety of common business issues. Works on problems of moderately complex scope. Acts as an informed team member providing analysis of information and limited project direction input. Exercises independent judgment within defined practices and procedures to determine appropriate action. Follows established guidelines and interprets policies. Evaluates unique circumstances and makes recommendations. Responsibilities: Develops customer/partner relationships; understands their needs, offers essential support services and advice, and monitors satisfaction. Manages support services, renewals, conversions, and upsells for an assigned set of standard installed base accounts, acting with accountability and readiness to meet assigned order targets. Uses standard account and renewal planning techniques together with good analysis of contractual support data to create renewal proposals and occasionally upsell. Owns standard end-to-end renewal cycles, from account planning and driving customer engagement (aligned with budgetary cycle) to negotiating prices and successfully closing deals. May seek support for more challenging situations. Qualifies and pursues standard services upsell to replace installed base sales erosion and grow renewals within their accounts. Accurately forecasts renewal orders and maintains pipeline and opportunities, following standard procedures and using tools/resources effectively. Engages with customers/partners through planned telephone calls, occasional face-to-face visits, and business reviews as part of account management strategy. Collaborates with extended account sales team and services delivery. Prioritizes and organizes effectively to handle competing priorities and volume. Owns the support services contractual relationship for their assigned accounts - exercising independent judgment to develop customer relationships, manage account changes, and determine renewal proposals/negotiations. May look for support on more complex issues. Typically assigned a higher volume of smaller and/or increased-size accounts, which may be local or regional, with a lower to average quota. Primary focus is accounts with

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/renewal-sales-account-manager-at-hewlett-packard-enterprise-c3b85a

Source: https://jobsbylevel.com/jobs/renewal-sales-account-manager-at-hewlett-packard-enterprise-c3b85a

## Cite this page

Level. https://jobsbylevel.com/jobs/renewal-sales-account-manager-at-hewlett-packard-enterprise-c3b85a.

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