# Research Operations Manager at NCC Group

NCC Group is hiring a Research Operations Manager in Manila, Philippines. Level rates it Little AI ●○○○; you can [apply on Level](https://jobsbylevel.com/go/5b8690fd-bdd2-49c9-bbd6-9b225659b262?utm_medium=ai-agent).

AI Level 1, AI centrality 34 out of 100. Manila, Metro Manila.

## Details

- Company: [NCC Group](https://jobsbylevel.com/companies/ncc-group)
- AI level: AI Level 1 (score 34 out of 100)
- Location: Manila, Metro Manila
- Posted: October 14, 2026
- Apply: https://jobsbylevel.com/go/5b8690fd-bdd2-49c9-bbd6-9b225659b262?utm_medium=ai-agent

## Description

Position Title: Research Operations Manager Location: Taguig City, Metro Manila – 2 days per week onsite Role Purpose The Research Operations Manager enables Global Research to operate efficiently, consistently, and at scale. The role provides the operational backbone for research publication, disclosure tracking, collaboration administration, knowledge management, and reporting. It ensures research outputs are published accurately and on time, internal systems stay current, and key activities across authors, articles, tools, disclosures, conferences and commercial research are captured in a structured and reusable way. Key Responsibilities Summary · Coordinate the staging and publication of research articles, including checking formatting, correcting issues, ensuring image names are unique, and ensuring PDFs follow NCC naming conventions. · Fix and update existing research articles in the Content Management Systems to maintain quality, accuracy, and consistency. · Track the progress of vulnerabilities disclosed to vendors and maintain visibility of status, follow-up actions, and key dates. · Maintain the master running list of articles, tools, conference talks, public reports and authors that feed into the Annual Research Report. · Update research collaboration spaces such as SharePoint, Jira, and internal wiki pages with new links, policies, templates, and reference material. · Support administration of academic collaborations, including coordination, documentation, and tracking of agreed actions and deliverables. · Capture and track commercial research activity so that leadership has clear visibility of pipeline, progress, outputs, and dependencies. · Identify opportunities to improve operational workflows, reduce manual effort, and improve consistency across research processes. Skills, Knowledge & Expertise What we are looking for in you Essential · Strong operational coordination and administration skills in a content, research, publishing, or project support environment. · Ability to manage multiple workstreams, maintain accurate records, and keep detail-heavy processes on track. · Experience using collaboration and workflow tools such as SharePoint, Jira, wiki platforms, document repositories, and Content Management Systems. · Ability to review and correct content for accuracy, completeness, naming consistency, and publication readiness. · Ability to present complex information clearly in trackers, summaries, meeting notes, and status updates for technical and non-technical stakeholders. · Strong organisational skills, sound judgement, and a proactive approach to following through on actions. · Comfortable working with globally distributed teams and coordinating across different time zones. Desired · Familiarity with vulnerability disclosure processes, technical publications, or research environments. · Experience supporting academic partnerships, conference submissions, or external collaboration activities. · Experience maintaining structured datasets or inventories that support reporting and annual publications. · Interest in process improvement, workflow documentation, and operational governance. Function Overview: Global Research is responsible for producing independent, world-class cybersecurity research across emerging technologies, cloud, AI, hardware, critical systems, and offensive security. The function creates public reports, technical advisories, open-source tools, conference talks, and thought leadership that support NCC Group's market position and client conversations. This role sits within the Global Research function and supports the smooth running of research operations, publication workflows, knowledge management, and reporting activities across a distributed team Ways of working · Focusing on Clients and Customers. · Working as One NCC. · Always Learning. · Being Inclusive and Respectful. · Delivering Brilliantly. Our company At NCC Group, our mission is to create a more secure digital future. That

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/research-operations-manager-at-ncc-group-b0d598

Source: https://jobsbylevel.com/jobs/research-operations-manager-at-ncc-group-b0d598

## Cite this page

Level. https://jobsbylevel.com/jobs/research-operations-manager-at-ncc-group-b0d598.

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