# Resident Engineer at Hewlett Packard Enterprise

Hewlett Packard Enterprise is hiring a Resident Engineer in Bengaluru, India. Level rates it Little AI ●○○○; you can [apply on Hewlett Packard Enterprise](https://jobsbylevel.com/go/14523f29-d151-4e28-92a3-a7c9b16f192c?utm_medium=ai-agent).

AI Level 1, AI centrality 10 out of 100. Bengaluru, Karnātaka, India.

## Details

- Company: [Hewlett Packard Enterprise](https://jobsbylevel.com/companies/hewlett-packard-enterprise)
- AI level: AI Level 1 (score 10 out of 100)
- Location: Bengaluru, Karnātaka, India
- Posted: November 12, 2026
- Apply: https://jobsbylevel.com/go/14523f29-d151-4e28-92a3-a7c9b16f192c?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=resident-engineer-at-hewlett-packard-enterprise-a8dc33

## Prepare for this job

The job page lists 5 likely interview questions for this offer, with a CV checklist: https://jobsbylevel.com/jobs/resident-engineer-at-hewlett-packard-enterprise-a8dc33

## Description

Resident Engineer This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE partner/customer office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: What you’ll do: Resident Engineer – Service Provider Customer The Resident Engineer (RE) is a highly technical, customer-facing role within HPEN Global Delivery Services, providing dedicated support to a major Service Provider customer. The role focuses on Juniper BNG, subscriber management, broadband access, MX platforms, routing, MPLS, and Service Provider networking . The RE will troubleshoot complex network and subscriber issues, support deployments and migrations, provide technical guidance, and proactively optimize network performance, scalability, resiliency, and subscriber capacity . The role requires close collaboration with Customer and Partner teams, TAC, Service Management, and Juniper Engineering. This is a full-time customer-facing position requiring flexibility to support Customer operational and maintenance schedules. Key Responsibilities Troubleshoot complex BNG, subscriber, routing, MPLS, broadband, and service delivery issues. Provide hands-on support for Juniper MX/BNG , PPPoE/IPoE, DHCP, AAA/RADIUS, dynamic profiles, subscriber policies, and QoS/HQoS. Analyze configurations, logs, counters, traces, and performance data to identify root cause. Support network deployments, migrations, upgrades, MOP validation, and maintenance activities . Collaborate with TAC, Engineering, Partner, and Customer teams to drive issues to resolution. Lead technical discussions, workshops, troubleshooting, and knowledge-transfer sessions. Proactively identify opportunities to improve network performance, reliability, scalability, and subscriber capacity . Provide technical recommendations, documentation, status updates, and resolution plans. What you need to bring: Bachelor's degree with 8+ years of Service Provider networking experience. Strong hands-on Juniper BNG/MX experience in large-scale ISP environments. Strong knowledge of PPPoE, IPoE, DHCP, AAA/RADIUS, subscriber management, dynamic profiles, QoS/HQoS, and BNG resiliency. Strong Junos and Service Provider networking expertise. Good knowledge of BGP, IS-IS, OSPF, MPLS, LDP, IPv6, L2VPN/L3VPN, VPLS, and routing policies. Experience with MX, QFX, PTX, or SRX is a plus. Experience integrating BNG with AAA, DHCP, OSS/BSS, and subscriber provisioning systems is desirable. JNCIP/JNCIE or CCNP/CCIE certification is a plus. Strong customer-facing, communication, analytical, troubleshooting, and technical leadership skills. Ability to independently engage customers, lead technical discussions, and drive issues to closure. Core Competencies Technical Ownership | Customer Focus | Problem Solving | Technical Leadership | Proactive Network Optimization | Collaboration | Adaptability Accessibility HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here . Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

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