# Resort Assistant Manager, Valet at Kerzner International

Kerzner International is hiring a Resort Assistant Manager, Valet. Level rates it Little AI ●○○○; you can [apply on Kerzner International](https://jobsbylevel.com/go/44ee36d9-db25-4b93-b51d-7a79e768cbd4?utm_medium=ai-agent).

AI Level 1, AI centrality 38 out of 100. San Jose del Cabo.

## Details

- Company: [Kerzner International](https://jobsbylevel.com/companies/kerzner-international)
- AI level: AI Level 1 (score 38 out of 100)
- Location: San Jose del Cabo
- Posted: November 7, 2026
- Apply: https://jobsbylevel.com/go/44ee36d9-db25-4b93-b51d-7a79e768cbd4?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=resort-assistant-manager-valet-at-kerzner-international-d2ccac

## Description

Resort Assistant Manager, Valet ( 21553 ) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. Cradled on the cusp of the Baja Peninsula, One&Only Palmilla is a legendary retreat where the marvels of Mexico come to life in ultimate style. The warm Mexican charm is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion. About the Job The Manager on Duty plays a critical leadership role in ensuring the seamless day to day operation of the resort and delivering exceptional ultra-luxury guest experiences at all times. This position serves as a key point of contact for guests and colleagues, providing operational oversight, immediate problem resolution, and support across all Front of House and Rooms Division functions. Working closely with multiple departments, the Manager on Duty ensures service standards, operational procedures, and guest experience expectations are consistently executed with excellence. This role requires strong leadership, professionalism, attention to detail, and the ability to make decisions in a fast paced luxury hospitality environment. The Manager on Duty is responsible for overseeing guest arrivals and departures, Porte Cochere operations, room assignments, VIP experiences, guest recovery processes, and coordination between departments to ensure smooth operations throughout the resort. This role also supports team development, operational audits, training, payroll administration, and compliance with company policies and ultra-luxury standards. About You Minimum 3–5 years of experience in luxury hospitality operations, Front Office, Guest Services, or Rooms Division leadership roles. Strong understanding of ultra-luxury service standards and guest experience management. Excellent leadership, communication, and interpersonal skills. Ability to remain calm, professional, and solution-oriented under pressure. Strong organizational skills with attention to detail and sense of urgency. Experience handling guest recovery situations and resolving complaints effectively. Knowledge of Opera PMS and other hospitality systems preferred. Ability to lead and motivate teams while maintaining high service standards. Excellent verbal and written communication skills in English; additional languages are considered an asset. Flexible schedule availability, including weekends, holidays, and evening shifts. Professional presentation and impeccable grooming standards aligned with luxury hospitality expectations. Strong decision-making skills and operational awareness across multiple departments. Passion for hospitality, teamwork, and creating memorable guest experiences. Key Responsibilities Ensure exceptional guest experiences by maintaining ultra-luxury service standards throughout the resort. Act as the main point of contact for guest concerns, ensuring immediate follow-up and resolution to avoid escalation. Oversee daily Front of House and Rooms Division operations, including Reception, Concierge, Porte Cochere, and guest arrivals/departures. Conduct daily line-ups and communicate operational updates and priorities with the team. Monitor and ensure compliance with grooming, punctuality, and service standards. Coordinate room assignments, special requests, upgrades, room changes, early departures, and extensions. Supervise Porte Cochere operations, traffic flow, transportation logistics, and

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/resort-assistant-manager-valet-at-kerzner-international-d2ccac

Source: https://jobsbylevel.com/jobs/resort-assistant-manager-valet-at-kerzner-international-d2ccac

## Cite this page

Level. https://jobsbylevel.com/jobs/resort-assistant-manager-valet-at-kerzner-international-d2ccac.

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