# REWS Customer Engagement Director at Salesforce

Salesforce is hiring an REWS Customer Engagement Director in San Francisco, United States. It pays $164k-$262k a year and Level rates it Little AI ●○○○; you can [apply on Salesforce](https://jobsbylevel.com/go/7ce3e51b-bd25-4135-849f-a9944f61b77e?utm_medium=ai-agent).

AI Level 1, AI centrality 29 out of 100. California - San Francisco.

## Details

- Company: [Salesforce](https://jobsbylevel.com/companies/salesforce)
- AI level: AI Level 1 (score 29 out of 100)
- Location: California - San Francisco
- Salary: $164k-$262k
- Posted: November 5, 2026
- Apply: https://jobsbylevel.com/go/7ce3e51b-bd25-4135-849f-a9944f61b77e?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=rews-customer-engagement-director-at-salesforce-71744a

## Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Real Estate & Facility Management Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About Real Estate and Workplace Services: The Real Estate and Workplace Services (REWS) organization designs, operates, and evolves the environments and experiences that enable Salesforce employees and customers to do their best work. Spanning more than 30 countries, our Agentic Campus reflects our values and culture – bringing together humans, agents, and robots to create inclusive, purpose-driven spaces where people feel a true sense of belonging. As customer zero of Salesforce’s own technology, REWS is leading the way, creating innovative and dynamic spaces that provide seamless and inspiring workplace experiences. The Experience: Salesforce is seeking a proactive, strategic, and high-energy leader to enhance our customer and partner relationships within the Real Estate & Workplace Services (REWS) organization. Reporting to the VP, Business Operations & Strategic Initiatives, this role is dedicated to ensuring that when we engage with external partners, customers, and landlords, we show up as a unified and proactive partner. You will be the primary orchestrator of our customer engagement, connecting the dots between our subject matter experts, our physical campus, and the Salesforce products that power it. By creating new ways to track engagements and coordinating across internal functions, you will ensure our follow-ups are seamless and our impact on the sales motion is quantified. You will partner closely with our Communications team to help develop and deliver a consistent, high-impact narrative that showcases REWS as the first and best consumer of our own technology. What you'll Actually Be Doing: Relationship Orchestration & Engagement Unified Front: Coordinate across account teams and internal REWS functions to ensure we show up with "one voice." You will eliminate silos by ensuring all team members are briefed on history, data points, and previous interactions. SME Coordination: Work successfully across functions (Tech Enablement, Business Ops, Comms, etc.) to ensure the right Subject Matter Experts are engaged for tours, presentations, and high-stakes meetings. External Hosting: Manage external hosting on our campus, ensuring every visit strengthens our strategic relationships with customers, vendors, and landlords. Customer Zero Storytelling Support Narrative Partnership: Collaborate closely with our Communications and Tech partners to help develop and deliver the "Customer Zero" story, ensuring it highlights Salesforce products that resonate with real estate needs (e.g., Sustainability, Field Service, and AI-enabled tools and innovations). Global Narrative Governance & Standardization: Act as the global gatekeeper for the "Customer Zero" story by establishing a standardized messaging framework and terminology. You will ensure that core narrative pillars remain intact across all global touchpoints—from London to Tokyo to San Francisco—ensuring the Salesforce story remains compelling, credible, and consistent whether delivered by a local site lead or an executive. Proof Points: Utilize real-time metrics from our global office portfolio (including energy savings, ROI on agentified tools,

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/rews-customer-engagement-director-at-salesforce-71744a

Source: https://jobsbylevel.com/jobs/rews-customer-engagement-director-at-salesforce-71744a

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