# Robotic Support Engineer, RIVR at Amazon

Amazon is hiring a Robotic Support Engineer, RIVR in Shanghai, China. Level rates it Little AI ●○○○; you can [apply on Amazon](https://jobsbylevel.com/go/5633c72a-a8e7-4770-bcb6-6a8c5e0c8baf?utm_medium=ai-agent).

AI Level 1, AI centrality 36 out of 100. CN, 31, Shanghai.

## Details

- Company: [Amazon](https://jobsbylevel.com/companies/amazon)
- AI level: AI Level 1 (score 36 out of 100)
- Location: CN, 31, Shanghai
- Posted: October 22, 2026
- Apply: https://jobsbylevel.com/go/5633c72a-a8e7-4770-bcb6-6a8c5e0c8baf?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=robotic-support-engineer-rivr-at-amazon-2372ab

## Description

We are seeking a detail-oriented,and technically skilled engineer for our robot products. This role is primarily responsible for software flashing, functional self-testing, problem diagnosis, documentation, and rework of non-conforming units. Meanwhile, you’re also needed for our Shanghai office’s inventory and tools management. What you’ll be doing Robot Setup & Flashing: Perform flashing, burning, and installation of OS, firmware, and software on end-of-line devices in strict adherence to Work Instructions (WI). Diagnostics & Troubleshooting: Identify software failures, hardware alerts, and anomalies. Utilize log tools and serial terminal debug tools to perform root-cause analysis, log fault details, and submit problem reports. Robot EoL Testing: Strictly execute EoL test procedures, inspect for mechanical/functional failures, upload data to the cloud, and compile test reports. Rework & Collaboration: Execute rework on software-related defects (re-flashing, setting restorations, configuration tweaks) and collaborate with HW/SW engineering teams on complex diagnostics. Basic qualifications - 2+ years of hardware design and validation of components, subsystems and systems experience - Bachelor's degree in mechanical engineering, electrical engineering, material science, physics or equivalent Preferred qualifications - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Experience with hardware/software integration and real-time systems

Source: https://jobsbylevel.com/jobs/robotic-support-engineer-rivr-at-amazon-2372ab

## Cite this page

Level. https://jobsbylevel.com/jobs/robotic-support-engineer-rivr-at-amazon-2372ab.

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