# Sales Force Effectiveness Management - Affiliate at Roche

Roche is hiring a Sales Force Effectiveness Management - Affiliate. Level rates it Little AI ●○○○; you can [apply on Roche](https://jobsbylevel.com/go/5407878f-fc69-402e-a1ac-aa0da07dd3ae?utm_medium=ai-agent).

AI Level 1, AI centrality 36 out of 100. Minsk.

## Details

- Company: [Roche](https://jobsbylevel.com/companies/roche)
- AI level: AI Level 1 (score 36 out of 100)
- Location: Minsk
- Posted: November 10, 2026
- Apply: https://jobsbylevel.com/go/5407878f-fc69-402e-a1ac-aa0da07dd3ae?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=sales-force-effectiveness-management-affiliate-at-roche-b47a03

## Description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position Business Title: Field Customer Engagement Lead Field-based 70-80%; Office 20-30% Business trips across country 50% time allocation Role Purpose The Field Customer Engagement Lead plays a critical role in driving Roche's vision of delivering value to patients, customers, and the organization. Operating as a field-based leader, line manager, catalyst, and coach, this role oversees a high-performing team of Patient Journey Partners (PJPs) and Customer Experience Partner (CEP) , empowers it to deliver more relevant, personalised and valuable customer engagement by combining human expertise with clear execution standards, stronger capabilities, real-time insights and intelligent technology. The position ensures excellence in the implementation of disease area and product strategies across the field organization, optimizes account planning, and drives high-impact insights generation. Key Responsibilities 1. People Leadership & Capabilities (~80%) Team Leadership & Development: Lead, support, role-model and inspire a team of PJPs in alignment with VACC leadership principles and Roche Leadership Commitments. Conduct line management functions including performance measurement, coaching, feedback, and individual career development. Capability Building: Facilitate learning and development initiatives focused on key field capabilities, such as account planning, regional market analysis, insights generation, and consultative persuasion. Commercialization Excellence: Train and equip field team members with commercialization excellence skills according to the Roche framework. Culture & Change Management: Foster a culture of trust, psychological safety, collaboration, and accountability while guiding the team through organizational transitions and new agile ways of working. Strategy co-creation: In collaboration with other ET members co-create (incl localize global) country strategy; Strategy Execution & Coaching: Provide coaching and strategic oversight to the team to ensure operational excellence and alignment when implementing disease area strategies in the field. Data & Systems Ambassadorship: Act as an CRM-System ambassador , ensuring field personnel effectively enter and utilize data, CRM tools, and customer engagement platforms to capture actionable real-time insights. Digital & Omnichannel Oversight: Design/localize and deploy the country’s omnichannel customer engagement framework, creating seamless, personalized touchpoints for healthcare professionals and key accounts. Compliance & Governance: Take full ownership of compliance, adhering strictly to the Roche Code of Conduct, local SOPs, and deontological rules, while ensuring proper handling and reporting of adverse events or product complaints per Roche Vigilance guidelines. 2. Account Engagement & External Partnerships (~20%) Strategic Stakeholder Engagement: Serve as a Primary Point of Contact (PPoC) and trusted partner for key strategic accounts, hospital management, and C-suite executives, co-creating value-based solutions aligned with Roche focus areas. Overarching Project Management: Lead and oversee high-impact DAN and local, including regional, projects that support broader healthcare system and organizational goals. External Representation: Represent Roche as an official spokesperson for local regional events, panel discussions, and external stakeholder forums. DANs Alignment: Collaborate closely with DANs to align priorities, overcome healthcare system barriers, deliver 3WIN solutions and implement

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/sales-force-effectiveness-management-affiliate-at-roche-b47a03

Source: https://jobsbylevel.com/jobs/sales-force-effectiveness-management-affiliate-at-roche-b47a03

## Cite this page

Level. https://jobsbylevel.com/jobs/sales-force-effectiveness-management-affiliate-at-roche-b47a03.

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