# SAP BASIS Operations Senior Specialist at Diageo

Diageo is hiring an SAP BASIS Operations Senior Specialist in Mexico City, Mexico. Level rates it Little AI ●○○○; you can [apply on Diageo](https://jobsbylevel.com/go/4574586b-6182-4043-b7bc-b96fd42ed619?utm_medium=ai-agent).

AI Level 1, AI centrality 34 out of 100. Mexico City, Mexico.

## Details

- Company: [Diageo](https://jobsbylevel.com/companies/diageo)
- AI level: AI Level 1 (score 34 out of 100)
- Location: Mexico City, Mexico
- Posted: November 6, 2026
- Apply: https://jobsbylevel.com/go/4574586b-6182-4043-b7bc-b96fd42ed619?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=sap-basis-operations-senior-specialist-at-diageo-a71011

## Description

Job Description : About us With over 200 brands sold in nearly 180 countries, Diageo is home to some of the world’s most iconic drinks. From Johnnie Walker and Guinness to Tanqueray, Smirnoff and Don Julio, we craft brands chosen for life’s moments — from everyday connections to landmark celebrations. Bring your talent, curiosity and ambition, and strive for your personal best alongside people who challenge, support and learn from each other. Together, as one outstanding team, we keep learning, improving and raising the bar for our brands, our business and each other. Join us and play your part in making life’s moments mean a little more. About the Function: Digital & Technology (D&T) is transforming how Diageo works, from how we source ingredients to how we connect with customers and consumers around the world. This is where data, technology and creativity come together to solve real business challenges and unlock new opportunities. Whether it’s building platforms, using data to drive decisions or shaping digital experiences, the work here has tangible impact across every part of our business. Working as one team, you'll learn, experiment and build on each other's ideas. By staying curious and embracing new ways of working, you'll help shape better outcomes for our business. About the role: The key objective of this role is to provide senior SAP operational support across a global SAP landscape, ensuring system stability, effective incident and problem management, governance compliance, and continuous improvement of SAP services, integrations, and business-critical processes. The role requires strong techno-functional understanding of SAP business processes, experience supporting complex SAP environments, and the ability to work across business, functional, technical, and integration teams. Key Accountabilities: Provide senior operational support across the SAP landscape, ensuring system stability, business continuity, performance, and operational excellence. Lead the investigation and resolution of complex SAP incidents, performing end-to-end root cause analysis and driving permanent corrective actions. Act as a senior techno-functional consultant, translating business requirements into scalable technical solutions and supporting project delivery across SAP programs. Manage and govern SAP integrations and interfaces between SAP and third-party applications, ensuring reliability, continuity, and alignment with business needs. Collaborate with business, functional, integration, architecture, and infrastructure teams across multiple regions and time zones to support global SAP operations and strategic initiatives. Support ECC to S/4HANA transformation activities, including dual maintenance, retrofit governance, testing, change control, and operational readiness. Manage SAP change, release, testing, and problem management processes, ensuring appropriate risk assessment, compliance, and production readiness. Ensure compliance with SOX, ITGC, audit, and operational control requirements while maintaining comprehensive technical and operational documentation. Drive continuous improvement, innovation, and adoption of SAP technologies, including SAP BTP, Integration Suite, and other strategic initiatives to enhance platform stability, performance, and business value. Experience / skills required: 10+ years of SAP operations and support experience within complex SAP environments. Strong understanding of SAP business processes and the ability to translate business requirements into effective technical solutions. Proven experience in SAP incident, problem, change, and release management, including production support and root cause analysis (RCA). Experience supporting SAP integrations and interfaces across SAP and third-party applications. Bachelor's degree in Information Technology, Computer Science, Engineering, Data & Analytics, or any related field. B2 or higher English proficiency, with strong verbal and written communication

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/sap-basis-operations-senior-specialist-at-diageo-a71011

Source: https://jobsbylevel.com/jobs/sap-basis-operations-senior-specialist-at-diageo-a71011

## Cite this page

Level. https://jobsbylevel.com/jobs/sap-basis-operations-senior-specialist-at-diageo-a71011.

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