# Scheduling Coordinator at Serco

Serco is hiring a Scheduling Coordinator. It pays £30k a year and Level rates it Little AI ●○○○; you can [apply on Level](https://jobsbylevel.com/go/600da3a2-cd82-4b04-9c71-74317e51142b?utm_medium=ai-agent).

AI Level 1, AI centrality 38 out of 100. Liverpool, Merseyside, United Kingdom.

## Details

- Company: [Serco](https://jobsbylevel.com/companies/serco)
- AI level: AI Level 1 (score 38 out of 100)
- Location: Liverpool, Merseyside, United Kingdom
- Salary: £30k
- Posted: October 12, 2026
- Apply: https://jobsbylevel.com/go/600da3a2-cd82-4b04-9c71-74317e51142b?utm_medium=ai-agent

## Description

Scheduling Coordinator Salary: £30,000 Location: Hybrid working with attendance in our Kirkby, Liverpool office once per week. More frequent office attendance will be required during your initial onboarding and training period. Travel to operational sites will also be required as needed to support business and operational requirements. All interviews will be held face-to-face at our Kirkby, Liverpool office . Are you an organised and proactive planner with a talent for coordinating people, resources, and schedules? We're looking for a Scheduling Coordinator to play a key role in ensuring our Environmental Services teams are resourced effectively to deliver exceptional operational performance. Working closely with Operational Managers, Supervisors, HR, and Payroll teams, you'll be responsible for developing, maintaining, and optimising workforce schedules, ensuring the right people are in the right place at the right time. This is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys using data and planning to drive efficiency and service excellence. What you'll be doing: Creating and maintaining workforce schedules across Environmental Services operations. Allocating employees to shifts, locations, routes, and activities based on operational demand. Monitoring workforce availability and managing schedule changes resulting from absence, annual leave, training, and operational requirements. Supporting workforce forecasting, capacity planning, and resource management activities. Coordinating agency, temporary, and overtime resource requirements when needed. Producing workforce planning reports and analysing key metrics including absence, overtime, agency usage, vacancies, and productivity. Working collaboratively with operational stakeholders to identify and address workforce risks. Ensuring compliance with Working Time Regulations, company policies, and contractual requirements. Identifying opportunities to improve scheduling processes, workforce utilisation, and operational efficiency. What we're looking for: Previous experience in workforce scheduling, resource planning, or workforce management. Strong organisational skills with the ability to manage multiple priorities effectively. Excellent attention to detail and problem-solving abilities. Experience using workforce management, scheduling, or rota management systems (experience with Time 2 Work is advantageous but not essential). Strong analytical skills and confidence working with workforce data and reports. Proficiency in Microsoft Excel and reporting tools. Excellent communication and stakeholder management skills. A collaborative approach and ability to build effective working relationships. Desirable: Experience within Environmental Services, Facilities Management, Waste Management, or other operational service environments. Understanding of workforce forecasting and capacity planning principles. Knowledge of Working Time Regulations and absence management processes. Experience working within a fast-paced operational environment. If you're passionate about workforce planning, enjoy working with data, and want to play a key role in supporting operational success, we'd love to hear from you. Apply today to join our team as a Scheduling Coordinator . Benefits Pension 6% employer matched Annual leave 25 days + bank holidays Life assurance 2x base salary if in pension, (1x if not) Flexible working to support work-life balance Other notable benefits: Employee Assistance Programme 30% Serco Leisure Centre Discount Option to buy additional leave Charitable payroll giving A wide range of discounts A little bit about us: At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our

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Source: https://jobsbylevel.com/jobs/scheduling-coordinator-at-serco-0d6df3

## Cite this page

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