# Second Line of Defense Business Process Controls Supervisor at UPS

UPS is hiring a Second Line of Defense Business Process Controls Supervisor. Level rates it Little AI ●○○○; you can [apply on UPS](https://jobsbylevel.com/go/42e921fb-3fc2-4e85-af93-63d49d895a93?utm_medium=ai-agent).

AI Level 1, AI centrality 38 out of 100. US - UPS CORPORATE OFFICES (GACOR).

## Details

- Company: [UPS](https://jobsbylevel.com/companies/ups)
- AI level: AI Level 1 (score 38 out of 100)
- Location: US - UPS CORPORATE OFFICES (GACOR)
- Posted: November 6, 2026
- Apply: https://jobsbylevel.com/go/42e921fb-3fc2-4e85-af93-63d49d895a93?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=second-line-of-defense-business-process-controls-supervisor-at-ups-2fd295

## Description

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: The Business Process Controls Supervisor is a role in the Second Line of Defense that executes and supports business process control governance and readiness, management monitoring, risk assessment, issue management, remediation tracking, and training activities across assigned business process domains. This role maintains control documentation and policy-to-control alignment, performs readiness reviews and monitoring procedures, evaluates evidence and exceptions, maintains risk and issue records, supports SOX compliance calendar, certification readiness, and audit coordination activities, and prepares integrated reporting inputs and status updates for manager review. The role helps support an integrated view of control health by bringing together governance outputs, monitoring results, risk assessment results, and issue themes for assigned process areas. Primary Responsibilities Control Governance & Readiness Maintain business process policy-to-control mappings and validate that controls continue to align with policy intent, SOX standards, documented risk objectives, and program documentation expectations. Support periodic review and refresh of control descriptions, process narratives, risk and control matrices, flowcharts, and other governance artifacts used for SOX planning, scoping, readiness, and audit support. Perform readiness assessment procedures for new or changed business processes, systems, entities, and third-party service providers before they enter SOX scope. Identify control design or documentation gaps and coordinate with process owners to develop and track corrective actions.\ Control Monitoring Execute assigned monitoring procedures for business process controls, including review of control evidence, validation of monitoring attributes, and identification of exceptions or incomplete support. Assess whether control execution results indicate potential design, operation, documentation, evidence quality, or certification readiness issues requiring escalation. Support SOX control oversight by gathering control owner inputs, tracking readiness, monitoring milestone completion, and preparing status updates. Assist with audit coordination activities, including walkthrough scheduling, PBC routing, evidence tracking, status reporting, and resolution of follow-up requests. Evaluate SOC report and bridge letter inputs for assigned business process areas and identify potential control implications for manager review. Risk Assessment, Issue Management & Remediation Facilitate process-level risk assessment meetings with first-line process owners and document risks, assertions, control linkages, risk responses, scoping considerations, and monitoring implications. Maintain risk assessment documentation, including SOX scoping inputs, risk ratings, process changes, and reassessment triggers that support enterprise risk reporting and certification readiness. Track remediation ownership, SOX milestone status, issue aging, remediation evidence, escalation items, and closure readiness for assigned business process areas. Perform preliminary review of root cause analysis and remediation plans to assess whether actions address the underlying issue and support sustainable control improvement. Reporting, Training & Program Support Maintain SOX compliance calendar inputs, readiness milestones, monitoring status, exception logs, documentation status, open action

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/second-line-of-defense-business-process-controls-supervisor-at-ups-2fd295

Source: https://jobsbylevel.com/jobs/second-line-of-defense-business-process-controls-supervisor-at-ups-2fd295

## Cite this page

Level. https://jobsbylevel.com/jobs/second-line-of-defense-business-process-controls-supervisor-at-ups-2fd295.

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