# Senior Account Executive - Inside Sales at Freshworks

Freshworks is hiring a Senior Account Executive - Inside Sales in Chennai, India. Level rates it Little AI ●○○○; you can [apply on Freshworks](https://jobsbylevel.com/go/5d02804d-580f-42ee-96cb-ff424e686b5d?utm_medium=ai-agent).

AI Level 1, AI centrality 10 out of 100. Chennai, India.

## Details

- Company: [Freshworks](https://jobsbylevel.com/companies/freshworks)
- AI level: AI Level 1 (score 10 out of 100)
- Location: Chennai, India
- Posted: October 30, 2026
- Apply: https://jobsbylevel.com/go/5d02804d-580f-42ee-96cb-ff424e686b5d?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=senior-account-executive-inside-sales-at-freshworks-1dc6f1

## Prepare for this job

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## Description

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world. Fresh vision. Real impact. Come build it with us. We are seeking a highly motivated and customer-centric Account Executive to join our growing inbound sales team. This is a critical role responsible for capitalizing on a steady stream of marketing-qualified leads and converting interest into revenue. The ideal candidate will have a proven track record in a high-velocity inbound SaaS sales environment, a deep understanding of the sales lifecycle, and the ability to effectively articulate our value proposition to prospects in the given region. You will be instrumental in driving revenue growth by mastering the art of converting inbound interest into loyal customers. This is a full-cycle outbound sales role - ideal for SaaS professionals who thrive on building pipeline, managing end-to-end deal cycles, and owning a book of business from the ground up. You will be responsible for driving new business opportunities across select regions, expanding Freshworks’ footprint in high-growth regions. You’ll be responsible for prospecting, developing, and closing new business opportunities end-to-end — with the autonomy to own your territory and the support of a BDR and partner network to help you win. Key Responsibilities Pipeline Generation & Territory Ownership ● Own and grow an assigned territory; develop and execute a strategic plan to achieve and exceed quota. ● Drive 100% outbound-led growth through cold calling, personalized outreach, partner collaboration, and events. ● Leverage account intelligence tools (LinkedIn Sales Navigator, ZoomInfo, etc.) to identify and engage key decision-makers. ● Run the entire sales cycle - from discovery and solution demos (alongside solution engineers) to proposal, negotiation, and close. ● Collaborate closely with Presales, Marketing, and Customer Success teams to deliver seamless customer experiences. ● Partner with a dedicated BDR to plan, prospect, and grow your patch strategically. ● Work closely with channel partners, distributors, and resellers to co-create pipeline and expand reach ● Maintain accurate CRM hygiene in Salesforce - tracking outreach, pipeline progression, and deal insights. ● Consistently meet and exceed monthly and quarterly sales and pipeline targets. ● 3-8 years of SaaS sales experience ● Proven success in outbound-led, full-cycle sales environments. ● Strong command of cold calling, discovery, and consultative selling techniques. Must be familiar with BANT and MEDDPICC frameworks. ● Familiarity with sales tools such as Sales Navigator, ZoomInfo, Lusha, and CRM systems (preferably Salesforce). ● Excellent communication and presentation skills, with the ability to engage C-level stakeholders. ● Self-starter with strong time management, resilience, and ownership mindset. ● Comfortable working in-office and aligned to the assigned regional hours. What’s in it for You ● Run your

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