# Senior Account Manager, AMXL JP at Amazon

Amazon is hiring a Senior Account Manager, AMXL JP in Tokyo, Japan. Level rates it Little AI ●○○○; you can [apply on Amazon](https://jobsbylevel.com/go/571b64fb-0fb5-46fb-be88-c7981fac97d3?utm_medium=ai-agent).

AI Level 1, AI centrality 20 out of 100. JP, 13, Tokyo.

## Details

- Company: [Amazon](https://jobsbylevel.com/companies/amazon)
- AI level: AI Level 1 (score 20 out of 100)
- Location: JP, 13, Tokyo
- Posted: May 27, 2026
- Apply: https://jobsbylevel.com/go/571b64fb-0fb5-46fb-be88-c7981fac97d3?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=senior-account-manager-amxl-jp-at-amazon-7df3a0

## Prepare for this job

The job page lists 5 likely interview questions for this offer, with a CV checklist: https://jobsbylevel.com/jobs/senior-account-manager-amxl-jp-at-amazon-7df3a0

## Description

Are you excited to drive high-visibility, strategic logistics and technology solutions? AMXL Japan is looking for an Account Manager who continuously engages across business, technical and operational teams to deliver bigger smiles for our customers. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Amazon has great opportunities to pursue a career as a leader in Operations Planning & Management. We know that learning through experience is what transforms talented people into great leaders. Our roles are designed to accelerate the growth of leaders through challenging field experiences that stretch individual capability. Our Operations environment presents the candidates with great challenges in dealing with front line management, and driving scalable and continuous improvements across our Fulfillment Centers, Supply Chain & Transportation execution teams. 日本の家具家電配送ネットワークを変革する仕事を一緒にしませんか？アマゾンジャパンではカスタマーに対する情熱とドライバーに対する思いやりを同じくらい持って、大型配送の新しいパートナーを開発していくリーダーを探しています。 本ポジションは、Amazon Logistics Extra Large Team (AMXL)にて、各地域の配送会社のネットワークとAmazonのテクノロジーを融合させ、新しい全国配送ネットワークを構築する仕事です。 More Information ・Department: Last Mile(AMZL) ・Job: Other ・Location: Tokyo Office At Amazon, you'll work alongside the latest AI and GenAI tools that are increasingly woven into how teams operate: from AI-powered capabilities that accelerate decision-making, to Generative AI that helps you focus on work that truly matters. You'll have opportunities and resources to develop AI fluency at your own pace, with continuous learning built into the culture. Key job responsibilities The Senior Account Manager will be responsible for developing and managing sales plays for business generation and growth. This also includes direct engagement with our Delivery Service Partners and leading quality improvement with operations teams to define and build innovative and delightful experiences for customers. You will be also working closely with internal stakeholders in order to expand/optimize the network with the best quality, speed and cost structure. - Build the strategic network expansion plan while working with key internal stakeholders (e.g. operations teams, planning teams, legal, finance, etc). - Develop and manage sales plays for effective account management process - Manage and develop Delivery Service Partners -developing relationships and growing the AMXL network through these partners. - Manage complex operational and contractual negotiations - Prepare and manage the accounts payable process - Lead partner engagement to support the improvements of delivery quality and drivers’ safety/working environment - Work with regional leadership teams to develop a strategic partner account management plan for your portfolio of partners - Understand the safety and regulatory requirements of the industry and the work closely with the internal teams to develop and execute partner account plan - Prepare and give insights for business reviews to the senior management team regarding progress and roadblocks デリバリーサービスパートナー（配送パートナー）のアカウントマネージャーとして、デリバリーサイトとパートナー運送会社の責任を持ち、配送サイトのアマゾン社員とパートナー運送会社と密に協力し、配送品質の向上、サービスの追加、安全の確保、法令順守の担保を実施すると同時にパートナーとの信頼関係を強化します。 - 戦略的なネットワーク拡張計画の立案 - 社内関係者(例:オペレーションチーム、企画チーム、法務、財務など)と協業 - 顧客管理プロセスと営業施策の管理 - 新規配送パートナーの開発および信頼関係構築 - 配送パートナーとの価格交渉・契約の締結 - 配送パートナーへの支払いを行うための確認・準備 - 配送サイト訪問を頻繁に行い配送現場の把握 - 配送パートナーをサポートして契約配送品質の実現 - ドライバーの安全と労働環境の向上およびモチベーション向上の施策実施 - 配送パートナーやドライバーの声をオペレーションに反映 - 業界の規制要件を鑑みパートナーアカウントプランを策定・実行 - リーダーシップ向けの報告資料の情報提供と作成 A day in the life You support the operations team by visiting delivery stations, or you attend daily business reviews and understand what's happening to key network metrics. You travel to meet your existing or potential partners to gather insights and provide recommendations for the

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