# Senior AI Engineer, Ops Labs at Felix

Felix is hiring a Senior AI Engineer, Ops Labs. Level rates it Builds AI ●●●●; you can [apply on Felix](https://jobsbylevel.com/go/6a716578-9689-4276-a70e-f7251b435ad6?utm_medium=ai-agent).

AI Level 4, AI centrality 92 out of 100. Argentina.

## Details

- Company: [Felix](https://jobsbylevel.com/companies/felix)
- AI level: AI Level 4 (score 92 out of 100)
- Location: Argentina
- Posted: November 3, 2026
- Apply: https://jobsbylevel.com/go/6a716578-9689-4276-a70e-f7251b435ad6?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=senior-ai-engineer-ops-labs-at-felix-f1cc3f

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## Description

About Us At Félix , we are building the indispensable financial companion for Latinos in the US. We combine an AI-powered, conversational-first interface with real-time financial infrastructure to make cross-border money movement as easy as sending a text. Starting with fast, affordable remittances powered by AI and crypto rails, we are expanding into credit, savings, and wallet services to support the complete immigrant financial journey. Our ambition is to deliver a white-glove financial experience with the simplicity of a conversation to a community the traditional financial system has historically overlooked. We are a hyper-growth Series C company, backed by over $300 million in funding from top-tier global investors, including Andreessen Horowitz, QED, Castle Island, Switch Ventures, HTwenty, Monashees, General Catalyst Customer Value Fund. This isn't just about the numbers; it's a testament to the trust our investors have in our vision and our team. Additionally, Félix was selected as an “Endeavor Entrepreneur” and was a recipient of the CrossTech Fintech Startups Award. Joining Félix means you will be part of a team building a legacy, a company that will outlive us all. This is a rare opportunity to apply your skills to a deeply meaningful mission—serving a community that has been underserved for too long because we are obsessed with our customers . We get things done with urgency and focus , driven by extreme ownership over our impact. We collaborate without ego , fostering radical transparency and fierce loyalty so we can grow together. Because we aim for insanely great rather than just good enough, we stay insatiably curious —always experimenting, building the future today, and delivering a product that truly makes our users' lives better. About the Role We are seeking a proactive and highly skilled AI Engineer to join our core AI team to work solely on Ops Labs. This role is central to Félix's next phase of growth, focusing on designing, building, and scaling autonomous AI Agents that will integrate directly into our product and internal operations. We are building a world-class AI team and believe great talent comes in various shapes. We are open to hiring at the Semi-Senior, Senior, or Staff level. We will calibrate your role, title, and compensation package based on your technical depth, architectural ownership, and the scope of impact you've historically delivered. You will be instrumental in evolving our internal AI ecosystem, leveraging the productivity and impact in the CX Operations team, by designing and developing the end-to-end strategy and use cases that rely on AI to automate and scale our operations. You will work particularly close with the Head of Ops Labs to surface and scope AI opportunities across the full system, address operational problems, design AI-powered solutions that automate while giving CX Ops agents visibility and authority, and validate impact before scaling. You'll learn the agent workflow and the managerial landscape, to map both onto technical feasibility. Your work will directly enable CX Ops agents to strengthen customer relationships. You'll balance technical elegance with operational constraints and help design evaluation frameworks that measure business outcomes alongside technical quality. Also, you will partner closely with AI leads, as well as with other engineering teams and PMs to translate our AI strategy into a tangible roadmap and bring it to life. This is a unique opportunity to apply a bias toward action and an experimentation spirit to solve deeply meaningful, real-world problems for Latin immigrants in the U.S. If you thrive in a rapid-iteration environment and want to build the infrastructure that powers a hyper-growth fintech, this is your mission. What You’ll Own Ops-Integrated AI Solutions : Partner with Ops leadership to transform operational friction into AI-assisted workflows. Design end-to-end solutions that span: predictive triggers, LLM-powered

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