# Senior Associate, Channel Manager - Concierge App at Capital One

Capital One is hiring a Senior Associate, Channel Manager - Concierge App. Level rates it Little AI ●○○○; you can [apply on Capital One](https://jobsbylevel.com/go/1f48447a-9322-4221-b19c-dc45d8ad108f?utm_medium=ai-agent).

AI Level 1, AI centrality 32 out of 100. McLean, VA.

## Details

- Company: [Capital One](https://jobsbylevel.com/companies/capital-one)
- AI level: AI Level 1 (score 32 out of 100)
- Location: McLean, VA
- Posted: November 10, 2026
- Apply: https://jobsbylevel.com/go/1f48447a-9322-4221-b19c-dc45d8ad108f?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=senior-associate-channel-manager-concierge-app-at-capital-one-4c08d5

## Description

Senior Associate, Channel Manager - Concierge App We’re looking for an experienced Channel Manager to oversee the strategy and execution of our app funnel. The right candidate will have deep experience in member communications and engagement, content management systems and calendarizing, and will be highly organized. They will need to work across the business, with a variety of stakeholders, and should thrive in a fast-paced environment. Capital One provides a dynamic environment where you can excel in your career. At Capital One, diversity, inclusion and belonging are valued at our core, sparking and enabling us to do good for our associates, customers and communities. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We nurture an environment that attracts and develops talent from all backgrounds and experiences, and empower our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration and encourages innovative ideas—and are routinely recognized as one of the best companies to work for. Key Responsibilities Overseen by the Channel Lead, you will own the movement of Concierge app content across two large platforms, including Velocity Black You will run the calendar, build out the content in our CMS, and ensure it is reviewed, to spec, and that strategic intent aligns with delivery at every step. You will work across functions and with multiple stakeholders during the process in a well-managed and organized manner, and consult meaningfully on matters of strategy. You will participate as the Channel Manager in a collaborative cross-functional team (business partners, creative teams, legal, compliance, etc.) and work with them to provide strategic and tactical thought partnership to effectively drive project delivery. You will champion the brand, ensuring that all representations of our products (claims, imagery, card, etc.) are in line with voice and style guides. In addition, you will develop an understanding of best practices across channels and programs. You will leverage problem solving and influencing skills to deliver on intent. You will have excellent communication skills essential for interacting with key stakeholders at all levels across the company to manage, inform, and influence outcomes. This role is designated as a hybrid position. You are expected to adhere to Capital One's hybrid policy regarding required on-site presence at your designated office location Ideal Candidate Has experience executing marketing efforts in large organizations across some channels, along with a proven ability to manage multiple projects simultaneously Detailed-oriented with strong prioritization skills Highly effective communication skills with outstanding writing and editorial abilities Experience with a variety of marketing channels (e.g. digital channels such as app, website, email, etc.) Can manage the details of multiple projects, deadlines and changing priorities, while maintaining excellent and accurate work Basic Qualifications Bachelor’s Degree or Military Experience At least 2 years of experience in brand strategy or product marketing experience with experience managing channels, agency or client side At least 2 years of marketing editorial experience Preferred Qualifications Masters degree in marketing or business 3+ years of experience in marketing for the travel industry or for a premium brand 3+ years of experience in marketing for financial services or another highly regulated industry 5+ years of experience driving optimization plans and creative strategy 5+ years of experience working with cross-functional teams in a matrixed environment with a track record of effectively working autonomously and navigating ambiguity At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT,

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/senior-associate-channel-manager-concierge-app-at-capital-one-4c08d5

Source: https://jobsbylevel.com/jobs/senior-associate-channel-manager-concierge-app-at-capital-one-4c08d5

## Cite this page

Level. https://jobsbylevel.com/jobs/senior-associate-channel-manager-concierge-app-at-capital-one-4c08d5.

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