# Senior Business Manager, Retail Bank Operations Strategy & Analytics at Capital One

Capital One is hiring a Senior Business Manager, Retail Bank Operations Strategy & Analytics. Level rates it Little AI ●○○○; you can [apply on Capital One](https://jobsbylevel.com/go/8de26d45-870d-4f49-a037-89814846978a?utm_medium=ai-agent).

AI Level 1, AI centrality 19 out of 100. McLean, VA.

## Details

- Company: [Capital One](https://jobsbylevel.com/companies/capital-one)
- AI level: AI Level 1 (score 19 out of 100)
- Location: McLean, VA
- Posted: October 30, 2026
- Apply: https://jobsbylevel.com/go/8de26d45-870d-4f49-a037-89814846978a?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=senior-business-manager-retail-bank-operations-strategy-analytics-at-capital-one-74a208

## Description

Senior Business Manager, Retail Bank Operations Strategy & Analytics As a Senior Business Manager within the Retail Bank Strategy & Analytics team, you will lead and empower a team of Business Analysts to define and execute a multi-year Bank Operations transformation strategy. In this high-impact role, you will champion operational modernization to shape how the Retail Bank scales to achieve our ambition of becoming the largest retail bank. You will partner with operations leadership to lead initiatives that eliminate manual friction, consolidate legacy technology, and drive end-to-end (E2E) agentic process transformations. This role offers direct visibility to Retail Bank Operations leadership, as operational transformation is a top horizontal priority shaping how Capital One scales efficiently while delivering an effortless customer experience. General Responsibilities: Craft Executive Narratives & Drive Strategic Influence : Own and synthesize the overarching Bank Operations transformation story for senior leaders across the Retail Bank, translating complex financial, volume, and operational metrics into compelling executive narratives that control the narrative and motivate action. Drive E2E Agentic Transformation & Tech Roadmaps : Collaborate directly with Product, Tech, and Ops to eliminate manual friction, consolidate fragmented processes into unified platforms, and deploy cutting-edge E2E agentic workflows and GenAI capabilities. Materialize Savings via Dynamic Staffing Models : Build resilient, flexible demand and FTE models designed to realize operational benefits unlocked by end-to-end process transformations. Develop & Scale a High-Performing Team : Coach, mentor, and elevate a team of business analysts, building their capabilities in analytical rigor, strategic influence, and executive communication. Basic Qualifications: Bachelor’s Degree At least 3 years of experience performing quantitative analysis At least 3 years of experience performing qualitative analysis At least 1 year of experience performing people management At least 1 year of experience performing project management Preferred Qualifications: Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering 5+ years of experience in quantitative analysis 5+ years of experience in qualitative analysis 2+ years of experience in people management 2+ years of experience in product development 2+ years of experience in financial modeling 2+ years of experience in economic forecasting 2+ years of experience in project management Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $200,700 - $229,100 for Sr. Business Manager Richmond, VA: $182,500 - $208,300 for Sr. Business Manager Wilmington, DE: $182,500 - $208,300 for Sr. Business Manager Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/senior-business-manager-retail-bank-operations-strategy-analytics-at-capital-one-74a208

Source: https://jobsbylevel.com/jobs/senior-business-manager-retail-bank-operations-strategy-analytics-at-capital-one-74a208

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