# Senior Collections Strategy Manager at TD Bank

TD Bank is hiring a Senior Collections Strategy Manager for a remote role open to applicants in United States. Level rates it Little AI ●○○○; you can [apply on TD Bank](https://jobsbylevel.com/go/a3d1da3c-0d33-426f-8ff3-c38dff56c653?utm_medium=ai-agent).

AI Level 1, AI centrality 35 out of 100. Remote (Wilmington, Delaware).

## Details

- Company: [TD Bank](https://jobsbylevel.com/companies/td-bank)
- AI level: AI Level 1 (score 35 out of 100)
- Location: Remote (Wilmington, Delaware)
- Posted: November 3, 2026
- Apply: https://jobsbylevel.com/go/a3d1da3c-0d33-426f-8ff3-c38dff56c653?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=senior-collections-strategy-manager-at-td-bank-9de57c

## Description

Work Location: Wilmington, Delaware, United States of America Hours: 40 Pay Details: $120,000 - $186,160 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Risk Management Job Description: We are looking for a highly analytical and strategic lead to join as a Senior Credit Card Collections Strategy Manager, responsible for driving performance optimization across the end-to-end collections lifecycle. This role leverages advanced analytics, segmentation, and test-and-learn methodologies to design and refine strategies that improve customer outcomes while maintaining strong regulatory compliance. The ideal candidate brings deep expertise in credit card collections, strong problem-solving and analytical skills, and a hypothesis-driven, learning mindset to continuously evolve strategies and deliver measurable impact. Key Responsibilities Develop and execute collections strategies across delinquency stages (early through late), with a focus on improving cure rates, roll rates, and overall portfolio performance Partner cross-functionally to design, test, and optimize treatment strategies using data-driven insights Monitor strategy performance and recommend enhancements to drive sustainable improvements in customer and business outcomes Depth & Scope: Performs functions noted for Risk Manager I Generally an expert at the enterprise or group business level Acts as the primary regulatory interface on risk issues and requirements for a key business segment of the Bank and assesses and provides direction for existing and new regulations Interfaces with teams beyond risk in a cross-functional manner Represents business on corporate initiatives and identifies key risks and implications and provides direction in complex situations Education & Experience: Bachelor's degree required; Graduate degree preferred or progressive work experience in addition to experience below 10+ years' experience required Proficient PC skills in MS Office and a variety of PC-based analytical and reporting software packages Experience with the use of Relational Databases and the process of Extract Transform Load (ETL) using common languages such as SQL or SAS Working knowledge of SAS Enterprise Miner, FICO Model Builder or Angoss Knowledge Seeker Strong analytical and problem solving skills are required to interpret data and draw conclusions Flexibility to adapt to rapidly changing requirements Extremely strong attention to detail with ability to manage a range of tasks and prioritize Proven ability to develop and maintain productive business/peer relationships Superb written and verbal communication skills Experienced in developing and presenting recommendations to Senior Management Preferred Qualifications: Bachelor’s degree in STEM (e.g., Statistics, Mathematics, Engineering, Computer Science, Economics) Experience with collections lifecycle strategy across multiple products or portfolios Familiarity with digital outreach channels (SMS, email, AI-driven engagement) Exposure to regulatory frameworks impacting collections (TCPA, FDCPA, CFPB) Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel – Occasional International Travel – Never Performing sedentary work – Continuous Performing multiple tasks – Continuous Operating standard office

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/senior-collections-strategy-manager-at-td-bank-9de57c

Source: https://jobsbylevel.com/jobs/senior-collections-strategy-manager-at-td-bank-9de57c

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