# Senior DevOps Engineer – Infra Services at Five9

Five9 is hiring a Senior DevOps Engineer – Infra Services. It pays $91k-$252k a year and Level rates it Little AI ●○○○; you can [apply on Five9](https://jobsbylevel.com/go/1d7b5e3c-6ccc-41d9-b6fc-37cd7e47f628?utm_medium=ai-agent).

AI Level 1, AI centrality 0 out of 100. Remote (United States (Remote)).

## Details

- Company: [Five9](https://jobsbylevel.com/companies/five9)
- AI level: AI Level 1 (score 0 out of 100)
- Location: Remote (United States (Remote))
- Salary: $91k-$252k
- Posted: July 10, 2026
- Apply: https://jobsbylevel.com/go/1d7b5e3c-6ccc-41d9-b6fc-37cd7e47f628?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=senior-devops-engineer-infra-services-at-five9-7a8458

## Prepare for this job

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## Description

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are seeking a highly experienced Senior DevOps Engineer – Infra Services with strong operational expertise in enterprise DNS platforms to implement and support our current and future DNS & Kubernetes architecture in private cloud. You will be directly responsible for ensuring the scalability, resilience, automation, and performance optimization of our DNS & Kubernetes environment by leveraging Infrastructure-as-Code (IaC) tools like Ansible, Python and Terraform This is a deeply technical role requiring expert-level understanding of DNS, Kubernetes and extensive working knowledge on Linux Operating systems. You will also collaborate with platform and SRE teams to maintain secure, performant, and multi-tenant-isolated services that serve high-throughput, mission-critical applications. Key Responsibilities Implementand support large scale DNS Architecture that stretches private & public cloud across multiple regions. Implement and support Infoblox DDI solutions (DNS, IPAM, DHCP), Cloudflare DNS management, Google & AWS DNS services . Implement and support multi-tenant Kubernetes clusters leveraging BareMetal servers and Software defined storage protocols. Implement Infrastructure as code leveraging CI/CD automation, Ansible, Terraform/Pulumi, Python and Bash for automated provisioning of DNS services. Implementcontinuous delivery pipelines for Infrastructure updates, including patch management, service upgrade testing, and rollback procedures. Develop automated monitoring, alerting, and healing mechanisms using GitOps principles and observability stacks (e.g., Prometheus, Loki, Grafana). Harden services for high availability, disaster recovery, and scale-out operations. Perform deep-dive troubleshooting and performance analysis of Infrastructure services across hypervisors, backend storage protocols and networking layers. Be involved in Change management and Global team collaboration Participate in on-call rotation, incident response, and root cause analysis for platform reliability issues. Minimum Qualifications 5+ in managing global DNS & Kubernetes on Linux Operating Systems. Expertise with Infoblox DDI systems (or similar enterprise DNS systems), Bind9, CloudFlare, GCP and AWS DNS services. Expert knowledge in managing Kubernetes and Ubuntu Linux systems. Proven experience automating infrastructure processes and deployments using Ansible, Terraform, Python, and CI/CD pipelines , with demonstrated ability to drive and scale a culture of automation. Strong Linux (RHEL/CentOS/Ubuntu) systems engineering background with advanced scripting inPython, Bash, or Familiar with various Infrastructure technology stacks like Hypervisor Technologies (KVM, Vsphere,), storage protocols (SDS) (iSCSI, NFS, CEPH), L2/L3 Networking Strong experience supporting mission critical 24x7 customer facing production environments. Ability to write technical documentation and contribute to community wikis or knowledge bases. Preferred Qualifications Good understanding of overall Enterprise Common Infrastructure service implementations with a focus on DNS & Kubernetes. Understanding of security best practices for system patching and security compliance (e.g., CIS, NIST). Background in telco, edge cloud, or large enterprise infrastructure environments. Experience building and maintainingautomated test environments for system upgrades and DNS migrations. Bachelor’s degree in computer science, IT, Engineering, or a related field preferred; equivalent experience and relevant industry certifications will also be considered. What

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Source: https://jobsbylevel.com/jobs/senior-devops-engineer-infra-services-at-five9-7a8458

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