# Senior Director, Non-Financial Risk Management at Singtel

Singtel is hiring a Senior Director, Non-Financial Risk Management in Melbourne, Australia. Level rates it Little AI ●○○○; you can [apply on Singtel](https://jobsbylevel.com/go/0f4ebf69-b403-4183-94e0-7ec6f74683ad?utm_medium=ai-agent).

AI Level 1, AI centrality 38 out of 100. Melbourne, Australia.

## Details

- Company: [Singtel](https://jobsbylevel.com/companies/singtel)
- AI level: AI Level 1 (score 38 out of 100)
- Location: Melbourne, Australia
- Posted: September 15, 2026
- Apply: https://jobsbylevel.com/go/0f4ebf69-b403-4183-94e0-7ec6f74683ad?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=senior-director-non-financial-risk-management-at-singtel-10cdc8

## Description

*We are open to candidates who are based in Sydney and Melbourne. Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband, and digital solutions. At Optus, we're building a modern, integrated Security & Risk function that brings together enterprise risk, cyber security, physical security and resilience to better protect our customers, people and business. This is a unique opportunity to join at a pivotal time and shape a best-in-class risk function and set the benchmark for how non-financial risk is managed across one of Australia's largest critical infrastructure organisations. We're looking for an experienced Senior Director, Non-Financial Risk Management to report into the EGM, Integrated Risk and Controls Management and own the enterprise disciplines, RCSA, issues, incidents, risk acceptance, material change risk, and risk and control remediation that translate Optus’ Risk Management Approach into consistent, practical execution. This is a high-impact role for an experienced NFR leader who can build the bridge between the enterprise risk framework and day-to-day management of risk across the business. You will set the standards, simplify the processes and hold the line on quality, so that risk is visible, controls are effective and remediation is disciplined. You will work across operational, technology, cyber, network, resilience, third-party, compliance, privacy, fraud and security domains to create consistency without adding bureaucracy, and you will drive standardised, contemporary risk practice disciplines and tooling that prioritises and address Optus’ highest exposures. What You’ll Do Lead Optus' enterprise approach to non-financial risk management, establishing standards, methodologies and best practices across the business. Own and continuously improve core risk processes including RCSA, issues management, incident management, risk acceptance and material change assessments Lead the end-to-end delivery of the enterprise RCSA program, scheduling cycles, facilitating self-assessments, aggregating results and quality-assuring outputs across business units. Translate the enterprise Risk Management Approach (RMA) and Risk Appetite Statement (RAS) into practical, business-facing risk policies, standards and minimum requirements that can be consistently applied. Set clear standards for issue severity rating, ownership, closure criteria, evidence and escalation, and for incident classification, root cause analysis and lessons learned. Scope and conduct post-incident reviews (PIRs), leading independent root cause analysis and delivering actionable recommendations, and maintain the lessons-learnt repository for the organisation. Partner with specialist risk teams and business leaders to embed consistent risk practices across technology, cyber, network, resilience, privacy, fraud and security domains. Build practical NFR capability across the Three Lines of Defense through guidance, education and targeted uplift. Support Executive and Board reporting on non-financial risk themes, issues, incidents, remediation, resilience and control environment trends. Act as the enterprise architect for non-financial risk, designing the risk processes and practices that are built into Optus’ GRC (Governance, Risk & Compliance) platform — critical to enabling scalable, well-managed risk across the organisation. What makes you perfect for the role? Minimum 15 years’ experience in non-financial risk, operational risk, risk frameworks or controls within a large, complex organisation. Deep expertise with RCSA, risk acceptance, incidents, issues management and control assessment, resilience practices, tooling and outcomes. Proven success designing, implementing and simplifying enterprise risk standards, procedures and governance practices. Strong understanding of risk management within highly regulated or critical infrastructure environments. Ability to

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Source: https://jobsbylevel.com/jobs/senior-director-non-financial-risk-management-at-singtel-10cdc8

## Cite this page

Level. https://jobsbylevel.com/jobs/senior-director-non-financial-risk-management-at-singtel-10cdc8.

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