# Senior Director, QSR Customer Leadership (Baltimore, Richmond) at Coca-Cola

Coca-Cola is hiring a Senior Director, QSR Customer Leadership (Baltimore, Richmond) for a remote role open to applicants in United States. It pays $174k-$200k a year and Level rates it Little AI ●○○○; you can [apply on Coca-Cola](https://jobsbylevel.com/go/ab4e70af-e591-48d0-a2f1-d7f99002ef91?utm_medium=ai-agent).

AI Level 1, AI centrality 28 out of 100. Remote (US – MD – Baltimore – Remote).

## Details

- Company: [Coca-Cola](https://jobsbylevel.com/companies/coca-cola)
- AI level: AI Level 1 (score 28 out of 100)
- Location: Remote (US – MD – Baltimore – Remote)
- Salary: $174k-$200k
- Posted: November 10, 2026
- Apply: https://jobsbylevel.com/go/ab4e70af-e591-48d0-a2f1-d7f99002ef91?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=senior-director-qsr-customer-leadership-baltimore-richmond-at-coca-cola-a3921a

## Description

Job Description Summary: Senior Director, QSR Customer Leadership (Baltimore/Richmond) is an enterprise leader responsible for shaping and delivering both annual and long‑term growth strategies across all quick service restaurants in their geography. This role serves as a catalyst for growth, driving beverage attachment, volume, and profitable performance by translating enterprise‑wide strategies into bold, large‑scale executions that create value for all stakeholders. As a cross‑functional leader, this role unites senior stakeholders across Customer Corporate Leadership, Field Offices, Franchisees, Agency Partners, and The Coca‑Cola Company—maximizing the power of the full system and building on a 70+ year partnership with the customer. Acting as the single, unified voice of the customer, this leader influences and aligns key business functions including marketing, supply chain, operations, innovation, and distribution. Ultimately, this role is accountable for delivering against annual business plans while accelerating sustainable, long‑term growth across the customer system. Key Accountabilities Enterprise Growth & Strategic Leadership Lead enterprise growth strategy execution within the assigned Field Office, shaping annual and multi‑year plans that deliver material impact on volume, share, and profitability. Prioritize engagement with key stakeholders - including BU Presidents, Field Office Leadership, and Agency Partners while focusing on strategic communication and collaboration to drive long term growth. Attend high-priority customer meetings with BU leadership on key business topics. Maximize the impact of Business Unit and Field Office engagements through proactive pre-selling and strategic influence. Apply an NAOU enterprise mindset to identify, scale, and share volume driving best practices across geographies. Customer Value Creation & Executive Partnership Serve as a trusted senior advisor to Corporate and Franchisee leadership, building C-suite relationships grounded in deep understanding of customer strategy, economics, and decision making. Cocreate and execute annual and long-term Business Unit and Field Office joint business plans aligned to the customer’s U.S. Collaborative Business Plan. Develop an annual stakeholder communication/influencing plan in collaboration with cross functional partners and our PACs team to ensure ongoing value and collaboration. Commercial Excellence & Revenue Growth Management Design and execute largescale, profitable growth solutions using category management, pricing, mix, and Revenue Growth Management (RGM) capabilities by identifying challenges and forward-looking opportunities. Balance short-term performance and long-term value through strong financial acumen and demonstrating ROI driven decision making. Change Leadership & Agility Lead change across the customer system, navigating diverse priorities, capabilities, and operating realities with a solution-oriented approach. Adapt strategies in response to evolving consumer trends, operational constraints, market dynamics and changes/delays to customer priorities to protect and maximize the business plan. Talent, Culture & Leadership Foster strong, trust-based relationships and effective collaboration within the team and across internal stakeholders Role model The Coca-Cola Company leadership behaviors by fostering an inclusive, high accountability culture focused on results, collaboration, and continuous improvement. Candidate Profile Proven experience leveraging category management and RGM to deliver profitable, multi‑year growth. Strong track record commercializing consumer relevant, largescale programs. Inclusive leader with executive presence and the ability to influence in complex, networked environments. Demonstrated change leader with strong analytical and problem-solving capabilities. Enterprise minded collaborator who drives alignment, shares best practices, and builds high-performance cultures. Experience & Background

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/senior-director-qsr-customer-leadership-baltimore-richmond-at-coca-cola-a3921a

Source: https://jobsbylevel.com/jobs/senior-director-qsr-customer-leadership-baltimore-richmond-at-coca-cola-a3921a

## Cite this page

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