# Senior Engineering Manager (Infrastructure) at Headway

Headway is hiring a Senior Engineering Manager (Infrastructure) for a remote role open to applicants in United States. It pays $265k-$332k a year and Level rates it Little AI ●○○○; you can [apply on Level](https://jobsbylevel.com/go/ceb7d4c2-1987-4b84-9b3d-2fe58cf3a49d?utm_medium=ai-agent).

AI Level 1, AI centrality 23 out of 100. Remote (Remote).

## Details

- Company: [Headway](https://jobsbylevel.com/companies/headway)
- AI level: AI Level 1 (score 23 out of 100)
- Location: Remote (Remote)
- Salary: $265k-$332k
- Posted: October 17, 2026
- Apply: https://jobsbylevel.com/go/ceb7d4c2-1987-4b84-9b3d-2fe58cf3a49d?utm_medium=ai-agent

## Description

1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that. But we're going further. Over 90,000 providers across all 50 states run their practice on our software, serving over 2.6 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale, and building much of it with AI. We aren't just a billing layer; we are becoming the platform where care actually happens. We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better. About Engineering at Headway Building a new mental healthcare system at Headway is only possible because of the scale and leverage that software can provide. The engineering team at Headway is a small but mighty team using technology to build that future (and have a fun time while doing it!). About this role You'll lead the Infrastructure team — one of three teams in Engineering Foundations, alongside Agentic Engineering and Eddy, Headway's internal AI platform — that every other team at Headway builds on. You'll own cloud infrastructure, deployment pipelines, LLM infrastructure (gateway, multi-provider failover, per-team rate limiting), the database platform, observability, and incident response, while hiring and growing a high-performance team shipping at AI-accelerated velocity. As AI dramatically increases code velocity across the org, our mandate is to make every change safe from the start and build systems that get safer as they get faster, working toward a model where routine infrastructure is self-serve and the team spends the majority of its time on strategic platform work. That means owning the reliability, performance, and scalability of Mamba, Headway's FastAPI/Python monolith, and the AWS infrastructure it runs on. This is a technical leadership role: you'll set strategy and vision for the team, report to the Head of Engineering Foundations, and lead through credibility in design reviews and incident response, not through distance from the work. What You'll Own An engineering team: hiring to a high bar into a growing team, developing engineers through the senior and staff levels, and running an effective on-call rotation for a team the rest of engineering depends on. The infrastructure platform: a system every other Headway team builds on, and a roadmap spanning cloud infrastructure, deployment pipelines, LLM infrastructure, the data layer, and observability. The shift from reactive to strategic: driving the team's operating model toward self-serve infrastructure, so the team spends more time on strategic platform work and less on routine support requests. Blast-radius reduction: leading the architectural and deployment validation work that contains the scope and duration of incidents when they happen. The org interface: defining production readiness expectations for AI workloads, co-owning container security and secrets management with the Security team, and making sure the platform is accessible and well-understood by the product engineering teams that depend on it. Principles that guide us: Focus on the mission: We view software as a means of effecting change in the world, not as an end unto itself. We write software to empower our patients and therapist to better solve the problems they're facing. Ship small, learn fast: We are building new and novel products and believe that

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/senior-engineering-manager-infrastructure-at-headway-9038fc

Source: https://jobsbylevel.com/jobs/senior-engineering-manager-infrastructure-at-headway-9038fc

## Cite this page

Level. https://jobsbylevel.com/jobs/senior-engineering-manager-infrastructure-at-headway-9038fc.

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