# Senior Enterprise Architect at Nationwide

Nationwide is hiring a Senior Enterprise Architect. Level rates it Little AI ●○○○; you can [apply on Nationwide](https://jobsbylevel.com/go/1ed51d51-5573-4172-a841-a793caba7a69?utm_medium=ai-agent).

AI Level 1, AI centrality 31 out of 100. United Kingdom.

## Details

- Company: [Nationwide](https://jobsbylevel.com/companies/nationwide)
- AI level: AI Level 1 (score 31 out of 100)
- Location: United Kingdom
- Posted: November 12, 2026
- Apply: https://jobsbylevel.com/go/1ed51d51-5573-4172-a841-a793caba7a69?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=senior-enterprise-architect-at-nationwide-e8fef1

## Description

We are looking for an experienced Senior Enterprise Architect to shape the future of Nationwide’s digital customer experience. This is a strategic role with a specialist focus on customer identity, digital channels, open banking, cross-channel orchestration and personalisation. You will work across business and technology teams to define the target architecture, roadmaps and transition states needed to deliver secure, joined up and personalised customer experiences. You will translate business strategy, customer needs, technology trends and regulatory requirements into clear architectural direction, principles and investment priorities. As a trusted adviser to senior leaders, architects and major programmes, you will guide strategically significant decisions and provide constructive challenge to ensure change aligns with Nationwide’s technology strategy and enterprise architecture. You will help teams navigate complex choices, manage dependencies across customer journeys and platforms, and balance immediate delivery needs with the longer-term direction. You will also evaluate market developments and emerging technologies, working with technology partners, fintechs and industry bodies to identify opportunities and bring new digital capabilities into Nationwide. This may include leading research, developing strategic options and sponsoring proofs of concept. The role has no direct reports but will lead virtual, cross-functional teams and influence significant investment decisions. You will combine deep digital domain expertise with broad enterprise architecture experience, helping Nationwide build simpler, safer and more effective digital services for current and future customers. This role sits within the Customer Engagement and Enterprise Functions Enterprise Architecture team, which shapes the strategic direction for the capabilities and technology that support how customers engage with Nationwide, alongside the enterprise functions that enable the Society to operate effectively. You’ll lead the development of enterprise architecture across key digital capabilities, including customer identity, digital channels, open banking, cross-channel orchestration and personalisation. Working with business leaders, CIO (Chief Information Office) teams, architects and delivery programmes, you’ll translate customer needs and business strategy into clear target architectures, roadmaps, principles and investment priorities. Your work will help Nationwide create simpler, safer and more joined-up customer experiences. You’ll ensure customers can identify themselves securely, move confidently between channels, access relevant products and services, and benefit from more personalised interactions. By guiding strategically significant decisions and maintaining alignment across journeys, platforms and programmes, you’ll help Nationwide deliver digital services that meet the changing needs of current and future customers. We are happy to consider flexible working approaches to help you perform at your best. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this role, you'll be based at your nearest regional office or hub. We value time spent together to connect with colleagues for collaboration so there will be a regular requirement to attend our Swindon site approximately once per quarter . If you are based at an office location, you'll be expected to meet our hybrid working requirement of at least two days a week, or 40% of your working time if part-time, in the office. If your application is successful, your hiring manager will provide further details on how this works. If we receive a high volume of relevant applications, we may close the advert earlier than the

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Source: https://jobsbylevel.com/jobs/senior-enterprise-architect-at-nationwide-e8fef1

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