# Senior EUC Specialist at Centrica

Centrica is hiring a Senior EUC Specialist. Level rates it Little AI ●○○○; you can [apply on Level](https://jobsbylevel.com/go/89bafdb2-1e92-4794-8ee7-ebd32470b489).

AI Level 1, AI centrality 0 out of 100. Aalborg.

## Details

- Company: [Centrica](https://jobsbylevel.com/companies/centrica)
- AI level: AI Level 1 (score 0 out of 100)
- Location: Aalborg
- Posted: October 2, 2026
- Apply: https://jobsbylevel.com/go/89bafdb2-1e92-4794-8ee7-ebd32470b489

## Description

Join us, be part of more. We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that’s energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion and more potential. That’s why working here is #MoreThanACareer. We do energy differently – we do it all. We make it, store it, move it, sell it and mend it. About your team: At Centrica Energy, our mission is to move it. We’re energy movers by nature. We’re a global renewable energy trading company which helps move energy from source to use – powering businesses, homes, and societies as they transition to a new sustainable energy future. If the idea of working to create a sustainable energy future also moves you, we may very well be the right place for you. We're looking for a Senior EUC Specialist to join our Global End User Computing (EUC) and Operations team in Aalborg. This is an exciting opportunity to join a fast-paced, technology-driven energy trading business where you'll play a crucial role in ensuring our traders, analysts and corporate users have a seamless technology experience. You'll be working at the frontline of IT support, providing hands-on assistance, resolving complex technical issues, and helping to continuously improve our end-user computing environment. About the Role As part of a global team, you'll work closely with colleagues across Infrastructure, Cyber Security, Service Management and Application Support to deliver a secure, reliable and high-performing workplace service. No two days are the same, and you'll have the opportunity to support business-critical services while contributing to strategic technology initiatives and modern workplace transformation projects. Please note: This role requires daily onsite presence in our Aalborg office and flexibility to work shifts between 08:00 and 18:00. What You'll Be Doing As a Senior EUC Specialist, you will act as a trusted technical expert and escalation point for end-user support issues, ensuring incidents and service requests are resolved efficiently and professionally. Key Responsibilities: Provide 2nd Line support for desktop, laptop, mobile device, peripheral, collaboration technology and meeting room-related incidents and service requests, delivering exceptional support to business-critical users, including traders and front-office teams operating in a fast-paced environment. Administer, support and troubleshoot Windows 11, macOS, Microsoft 365 services, Active Directory, Entra ID, Intune and Microsoft Endpoint Manager. Manage device provisioning, hardware deployments, operating system builds, software installations, technology refresh programmes, and endpoint management activities. Diagnose and resolve issues across collaboration platforms, printing solutions, mobile devices and workplace technology services. Maintain accurate documentation, knowledge articles and ticket records within Jira Service Management and/or ServiceNow, collaborating with internal technology teams and third-party vendors to resolve complex issues. Contribute to workplace technology projects, operating system migrations and continuous improvement initiatives, identifying opportunities to enhance user experience, service performance and operational processes. What Success Looks Like The successful candidate will become a trusted technology partner to the business by: Delivering exceptional customer service. Taking ownership and accountability for issues. Maintaining a strong focus on operational stability and user experience. Building positive relationships across both IT and the wider business. Continuously seeking opportunities to improve services and processes. Supporting the business with professionalism, integrity and a can-do attitude. About You With a

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/senior-euc-specialist-at-centrica-ccc818

Source: https://jobsbylevel.com/jobs/senior-euc-specialist-at-centrica-ccc818

## Cite this page

Level. https://jobsbylevel.com/jobs/senior-euc-specialist-at-centrica-ccc818.

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