# Senior IT Analyst at Nordea

Nordea is hiring a Senior IT Analyst in Helsinki, Finland. Level rates it Little AI ●○○○; you can [apply on Nordea](https://jobsbylevel.com/go/b7ab7001-7c44-4415-bd62-ffc66229fb2d?utm_medium=ai-agent).

AI Level 1, AI centrality 31 out of 100. Helsinki, 00500.

## Details

- Company: [Nordea](https://jobsbylevel.com/companies/nordea)
- AI level: AI Level 1 (score 31 out of 100)
- Location: Helsinki, 00500
- Posted: October 30, 2026
- Apply: https://jobsbylevel.com/go/b7ab7001-7c44-4415-bd62-ffc66229fb2d?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=senior-it-analyst-at-nordea-f0f926

## Description

Job ID: 6231 Welcome to Group Technology, where we pride ourselves on engineering solutions and direct Nordea’s transformation by providing a holistic technological view and structured understanding of the bank, and its surrounding environment to enable the Customer Vision and the Business Strategy. We are looking for Senior IT Analyst to join our Middle Office Application Management supporting Finance area. This role is 70% 'Keep the lights on' (monitoring, troubleshooting, pathing, deployments, etc.) and 30% project work. Nordea is a place where traditions meet tomorrow. We're not just a bank, we're a tech employer on a mission to evolve finance securely and responsibly. Together, we impact millions of people’s daily lives by ensuring they can access our solutions anytime, anywhere, while safeguarding their personal data and wealth. Join us in making an impact on the banking industry. About our team Meet Team STARKS. Our role is to support Markets and Traded Products Tech service area business partners by assuring stable and efficient production environment. Your day-to-day focus: Incident & problem management: diagnose and fix software and hardware problems in a timely manner ensuring reliability and stability towards the customers, Production monitoring & support: continuously monitor service health, detect anomalies early, and act before they become incidents, Deployment execution: trigger and oversee release deployments through existing CI/CD pipelines; troubleshoot failed deployments and coordinate rollbacks when needed, Environment oversight: keep pre-production and production environments stable and aligned, Runbook & knowledge management: document operational procedures, known issues, and resolution steps to build a reliable knowledge base for the team, Cross-team collaboration: work hand-in-hand with development, product and platform teams, Contribute to implement solutions that innovate, simplify and modernise our application portfolio, Contribute to service continuity initiatives and disaster recovery drills. Who you are This is the right role for you if: You stay calm under pressure and take ownership when production is on fire, You communicate proactively - stakeholders hear from you before they need to ask, You are curious about why things break, not just satisfied with restarting a service, You actively look for ways to make operations less manual over time, You can succeed in a job by being able to work both independently and as part of a group. Required experience: 3+ years of professional experience in IT Operations or 2nd line technical support, DevOps, Proven track record of owning incidents end-to-end - from alert to RCA to prevention, 2+ years working within ITIL framework framework (incident, problem, change management), Strong background in Agile delivery environments alongside development teams, Excellent English communication skills - you are able to explain technical issues clearly to both engineers and non-technical stakeholders. Your background and skills include: Production operations & troubleshooting: Proficiency with log analysis and alerting tools, Observability tooling: Prometheus, Grafana - reading dashboards, tuning alerts, Comfortable operating services running on Kubernetes (checking pod health, reading logs, triggering restarts). Application & data layer: Relational databases (Oracle) - querying, interpreting execution plans, identifying data-related incidents, Working knowledge of Kafka, Cloudera, Oracle Database, Snowflake, Kubernetes, Bitbucket, Bamboo, JIRA, UC4. It would be ideal if you also had: Java/J2EE development background (helps enormously when reading stack traces and working with dev teams), IBM Datastage operational experience, Scripting (Bash, Python) for automation of repetitive operational tasks, Knowledge of Finance workflows. What we offer Collaboration. Ownership. Passion. Courage. These are the values that guide us in how we work and how we make decisions – and

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/senior-it-analyst-at-nordea-f0f926

Source: https://jobsbylevel.com/jobs/senior-it-analyst-at-nordea-f0f926

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Level. https://jobsbylevel.com/jobs/senior-it-analyst-at-nordea-f0f926.

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