#  Senior IT Support Analyst at Clifford Chance

Clifford Chance is hiring a  Senior IT Support Analyst in Delhi, India. Level rates it Little AI ●○○○; you can [apply on Clifford Chance](https://jobsbylevel.com/go/83adc1a3-e274-4994-bf15-e26b563fe178?utm_medium=ai-agent).

AI Level 1, AI centrality 20 out of 100. Delhi, India.

## Details

- Company: [Clifford Chance](https://jobsbylevel.com/companies/clifford-chance)
- AI level: AI Level 1 (score 20 out of 100)
- Location: Delhi, India
- Posted: November 3, 2026
- Apply: https://jobsbylevel.com/go/83adc1a3-e274-4994-bf15-e26b563fe178?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=senior-it-support-analyst-at-clifford-chance-1e86da

## Prepare for this job

The job page lists 5 likely interview questions for this offer, with a CV checklist: https://jobsbylevel.com/jobs/senior-it-support-analyst-at-clifford-chance-1e86da

## Description

Who we are As a global law firm our work spans jurisdictions, cultures, and languages – and so do our people. Our culture is collaborative and inclusive — where diverse perspectives are recognised and valued. Where performing to your highest ability, unlocks equal access to opportunities to learn, thrive and grow. We combine deep legal expertise and commercial intelligence to grow, transform, protect, and defend our clients' businesses, across every critical moment. We operate in the sectors and regions that matter to our clients. With forward-thinking insights and innovative, tech-enabled solutions that combine deep knowledge of their sectors and markets. You’ll build connections and work with colleagues as one global team. You’ll unlock opportunities for clients, across borders, cultures, legal and commercial disciplines. Join us to work with colleagues as one global team – empowering each other to be exceptional and create advantage for our clients. Our India team is a well-established and integral part of the firm’s global operations, delivering high-value support across a wide spectrum of functions. With over 800 business professionals based in Gurugram and Hyderabad, we’ve been driving operational excellence and innovation for more than 15 years. We contribute to global success in areas such as Information Technology, Finance, Human Resources, Risk & Compliance, Legal Support, Research & Knowledge, Document Production, Virtual Executive Assistance, Programme Management, Client & Market Development, and Continuous Improvement. The role As a Senior IT Support Analyst in IT Client Services Management, you will play a key role in delivering high-quality, user-focused technology support to our Delhi office. This is a hands-on role for someone who takes pride in excellent service today and is genuinely curious about how technology, including AI, can make support smarter, faster and more proactive. Who you will work with You will work closely with colleagues across our local and global IT teams to keep operations running smoothly, resolve issues and drive continuous improvement. You will thrive here if you are a confident communicator, a natural problem-solver and someone who enjoys sharing knowledge and learning from others. What you will be responsible for You will be responsible for delivering high-quality, user-focused IT support to business professionals in Delhi (and occasionally Hyderabad), troubleshooting a range of technology and legal applications and collaborating with global teams. Beyond resolving issues, you will look for patterns, anticipate needs and help us continually raise the standard of support, using modern tools, including AI, to work smarter and add more value to the people you support. What you will do • Provide deskside and remote IT support services to the Delhi and Hyderabad offices. • Deliver high-quality, face-to-face support, acting as a trusted advisor who helps users get the most from their technology. • Develop an understanding of how lawyers and business professionals work so you can recommend technology that genuinely improves the way they work. • Troubleshoot and support core technology tools (Windows, Outlook, Microsoft 365, cloud applications) and legal technology applications. • Use AI tools, such as Microsoft 365 Copilot, as an everyday part of your work to diagnose issues, find answers faster, document solutions and improve your own productivity. • Look beyond the individual ticket: spot recurring issues and trends, and suggest preventative fixes, self-service guidance or automation so problems are resolved before users notice them. • Help colleagues adopt new technologies and ways of working, through coaching, quick tips and short training sessions. • Support the end-user device lifecycle, including asset management, deployment, refresh and returns. • Act as a power user of core technologies and support Audio/Visual system set-up. • Provide concierge-style support via the Tech Hub,

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/senior-it-support-analyst-at-clifford-chance-1e86da

Source: https://jobsbylevel.com/jobs/senior-it-support-analyst-at-clifford-chance-1e86da

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