# Senior Lead - Country Operations at ANZ

ANZ is hiring a Senior Lead - Country Operations in Melbourne, Australia. Level rates it Little AI ●○○○; you can [apply on ANZ](https://jobsbylevel.com/go/8b87b29d-f71a-4ee8-b6c8-25beb44d63c0?utm_medium=ai-agent).

AI Level 1, AI centrality 38 out of 100. Melbourne.

## Details

- Company: [ANZ](https://jobsbylevel.com/companies/anz)
- AI level: AI Level 1 (score 38 out of 100)
- Location: Melbourne
- Posted: November 12, 2026
- Apply: https://jobsbylevel.com/go/8b87b29d-f71a-4ee8-b6c8-25beb44d63c0?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=senior-lead-country-operations-at-anz-23d973

## Description

About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role Reporting to the Regional COO, the Senior Lead Operations provides business management, operational coordination and performance support across the regional Institutional Operations footprint. There is significant variety in the breadth and depth required on reporting, review and involvement in many day to day and future focused deliverables to make sure the Regional COO always knows what's happening, what's at risk, what's due, and what's falling behind. • With often high volume and at pace demand this role will be required to translate and deliver regional activity into a coherent management cadence for the Regional COO. • Working closely with Country COOs, the Head of Operational Excellence function, Customer Delivery Teams and key enterprise partners, the role supports the delivery of customer, regulatory, risk, people and strategic outcomes by maintaining visibility of priorities, performance, actions, commitments and emerging issues across the region. • The role enables effective decision-making, governance and execution by ensuring regional activities are coordinated, measurable and aligned to Institutional Operations priorities. Role Type: Permanent Role Location: Melbourne Work Hours:40 Hours What will your day look like? Regional Performance and Business Management • Provide ongoing visibility of regional performance, priorities, commitments and key result areas, ensuring the Regional COO has timely and accurate management information. • Track delivery of regional actions, commitments and executive priorities, coordinating follow-up activities and escalating emerging risks or delays where required. • Support regional governance rhythms, reporting processes and management forums, ensuring actions, decisions and outcomes are clearly documented and monitored. • Develop executive-quality reporting, presentations and insights that support informed decision-making and effective regional oversight. Country Coordination and Stakeholder Engagement • Act as a central coordination point across Country COOs, supporting consistent communication, information sharing and execution of regional priorities. • Maintain visibility of country activities, customer outcomes, operational issues and regulatory developments requiring regional attention. • Coordinate responses to information requests, business reviews, leadership forums and executive reporting requirements. • Support collaboration between Country COOs, Customer Delivery, Risk, Compliance and Enterprise stakeholders. Change, Governance and Execution Support • Partner with the Senior Manager Performance & Change Governance to track regional performance outcomes, change activities and strategic commitments. • Support implementation and monitoring of regional change initiatives, ensuring actions, milestones and dependencies remain visible and well-coordinated. • Maintain oversight of regional governance actions arising from audits, regulatory reviews, risk activities and leadership forums. • Provide support for priority projects and initiatives sponsored by the Regional COO. Regional Insight and Continuous Improvement • Consolidate customer, employee, risk and operational insights from across the region to identify emerging themes and opportunities. • Highlight trends, issues and improvement opportunities requiring leadership focus or intervention. • Support identification and sharing of leading practices across countries to improve customer and operational outcomes. • Contribute to continuous improvement of regional reporting, governance and management disciplines. What will you bring? To grow and be successful in this role, you will ideally bring the following: ‘Must have’ knowledge, skills and experiences • Experience coordinating activities across multiple stakeholders, teams and

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/senior-lead-country-operations-at-anz-23d973

Source: https://jobsbylevel.com/jobs/senior-lead-country-operations-at-anz-23d973

## Cite this page

Level. https://jobsbylevel.com/jobs/senior-lead-country-operations-at-anz-23d973.

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