# Senior Learning Service Coordinator at ASML

ASML is hiring a Senior Learning Service Coordinator in San Diego, United States. It pays $31-$42/hr and Level rates it Little AI ●○○○; you can [apply on Level](https://jobsbylevel.com/go/758a990a-09d3-4733-9a3d-7894269a2f79?utm_medium=ai-agent).

AI Level 1, AI centrality 38 out of 100. San Diego, CA, USA.

## Details

- Company: [ASML](https://jobsbylevel.com/companies/asml)
- AI level: AI Level 1 (score 38 out of 100)
- Location: San Diego, CA, USA
- Salary: $31-$42/hr
- Posted: October 13, 2026
- Apply: https://jobsbylevel.com/go/758a990a-09d3-4733-9a3d-7894269a2f79?utm_medium=ai-agent

## Description

Introduction ASML brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers - the world’s leading chipmakers - to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our main headquarters are located in Veldhoven, the Netherlands, and we also have 18 office locations around the United States- including main offices in Wilton, CT, Chandler, AZ, San Jose, CA and San Diego, CA. U.S. Learning Shared Services (LSS) enables learning across the organization by providing reliable, scalable, and customer-focused learning operations and services. We partner with Learning teams, Academies, business stakeholders, instructors, and employees to simplify how learning is administered and delivered, allowing our partners to focus more of their time on capability development, curriculum, and learning strategy. Roles and Responsibilities The Senior Learning Service Coordinator 1 will be responsible for: Providing end-to-end learning administration and operational support for learning programs, courses, and instructor-led or virtual learning events. Coordinating learning activities including scheduling, enrollment, learner communications, instructor coordination, training logistics, attendance, completion tracking, and post-training administration. Creating, maintaining, and updating learning offerings, events, sessions, curricula, assignments, and learner records within the Learning Management System (LMS). Managing learning inquiries and service requests through ServiceNow, ensuring requests are accurately documented, appropriately prioritized, resolved in a timely manner, and closed with a strong customer experience. Serving as a point of contact for employees, instructors, Learning teams, Academies, and other stakeholders regarding learning administration and operational support. Partnering with Learning teams and program owners to understand operational requirements and translate them into effective learning administration and delivery support. Following established LSS processes, service standards, work instructions, and controls while appropriately identifying and escalating exceptions. Taking ownership of assigned requests from intake through resolution, proactively communicating status, risks, dependencies, and required actions. Troubleshooting learning administration and LMS issues, researching solutions, and collaborating with appropriate partners when escalation is required. Maintaining accurate learning data and performing quality checks to support data integrity, compliance, and reliable reporting. Supporting learning reporting and analyzing operational data to identify trends, recurring issues, service gaps, and opportunities for improvement. Identifying opportunities to simplify, standardize, automate, or improve learning administration processes and the customer experience. Creating and maintaining standard work, process documentation, knowledge articles, and other resources that strengthen team knowledge and reduce dependency on individual expertise. Collaborating across the LSS team, sharing knowledge, providing backup support, and contributing to cross-training and business continuity. Supporting new service transitions and expansion of Learning Shared Services by participating in knowledge transfer, process mapping, testing, documentation, and stabilization activities. Building effective relationships with stakeholders while promoting established LSS intake channels and standardized ways of working. Participating in team performance reviews, continuous-improvement activities, and other initiatives designed to improve service quality, efficiency, and customer experience. Performing other learning operations and shared-services

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/senior-learning-service-coordinator-at-asml-e960f8

Source: https://jobsbylevel.com/jobs/senior-learning-service-coordinator-at-asml-e960f8

## Cite this page

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