# Senior Mailroom Administrator at Upstart

Upstart is hiring a Senior Mailroom Administrator for a remote role open to applicants in United States. It pays $23-$31/hr and Level rates it Little AI ●○○○; you can [apply on Upstart](https://jobsbylevel.com/go/5aa2d475-50ff-4f81-b403-b703a9868494?utm_medium=ai-agent).

AI Level 1, AI centrality 27 out of 100. Remote (United States | Remote).

## Details

- Company: [Upstart](https://jobsbylevel.com/companies/upstart)
- AI level: AI Level 1 (score 27 out of 100)
- Location: Remote (United States | Remote)
- Salary: $23-$31/hr
- Posted: November 13, 2026
- Apply: https://jobsbylevel.com/go/5aa2d475-50ff-4f81-b403-b703a9868494?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=senior-mailroom-administrator-at-upstart-0a917e

## Description

About Upstart At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence. As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 3,000 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress. We’re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant. We’re intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City, you’ll have the support to work in the way that works best for you. If you’re energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we’d love to hear from you. The Team: Upstart's Workplace Operations team supports the secure and efficient handling of critical business documents across the company. The Burlingame mailroom serves as the central hub for receiving, processing, and distributing sensitive mail for teams including Legal, Collections, Credit Disputes, Auto Title, Auto Recovery, Complaints, and Borrower Success. The team focuses on delivering accurate, timely, and compliant service while improving processes that reduce operational risk and increase efficiency. As a Senior Mailroom Administrator at Upstart, you'll manage the day-to-day processing of inbound and outbound mail, ensuring documents are handled securely and routed accurately. You'll also help improve reporting, streamline manual workflows, and contribute to projects that make mailroom operations more efficient and scalable. Please Note: This role is based in our Burlingame, CA office and requires working onsite five days per week . How you’ll make an impact Manage daily inbound and outbound mail operations, including sorting, scanning, tracking, and routing documents while meeting established service levels. Handle confidential and time-sensitive documents in accordance with security, compliance, and operational procedures, escalating exceptions when appropriate. Maintain accurate mail records, operational metrics, and reporting using Salesforce, Jira, Google Sheets, and other business systems. Identify opportunities to improve reporting, automate repetitive tasks, and streamline mailroom workflows using available tools and technologies. Partner with cross-functional teams to resolve routing issues, address operational needs, and maintain reliable mail processing. Support operational improvement initiatives, including vendor transitions, process documentation, and updates to workflows that improve efficiency and reduce risk. Minimum Qualifications 2+ years of experience in mailroom operations, logistics, document processing, facilities operations, or a similar operational environment. Experience processing, tracking, and routing inbound and outbound mail or physical documents in a high-volume environment. Experience handling confidential or sensitive documents in accordance with established security or compliance procedures. Experience using spreadsheet tools, including Google Sheets or Microsoft Excel, to organize, track, and report operational data. Experience using business systems

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/senior-mailroom-administrator-at-upstart-0a917e

Source: https://jobsbylevel.com/jobs/senior-mailroom-administrator-at-upstart-0a917e

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