# Senior Manager – CTO - Cloud SRE at M&G

M&G is hiring a Senior Manager – CTO - Cloud SRE in Pune, India. Level rates it Little AI ●○○○; you can [apply on M&G](https://jobsbylevel.com/go/9b1d2636-8a18-4568-b106-b41793127085?utm_medium=ai-agent).

AI Level 1, AI centrality 0 out of 100. Pune.

## Details

- Company: [M&G](https://jobsbylevel.com/companies/m-g)
- AI level: AI Level 1 (score 0 out of 100)
- Location: Pune
- Posted: November 3, 2026
- Apply: https://jobsbylevel.com/go/9b1d2636-8a18-4568-b106-b41793127085?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=senior-manager-cto-cloud-sre-at-m-g-1ac61b

## Prepare for this job

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## Description

About M&G India We are M&G India, the strategic innovation and digital hub for M&G. Established in 2003, we have offices in Mumbai and Pune. Our teams work closely with colleagues across the Group worldwide to drive transformation, build digital capability, and support sustainable growth. By leveraging technology, AI, automation, and process excellence, we bring new ways of thinking to improve outcomes for both customers and colleagues. Grounded in a vibrant culture with strong foundations, we are central to how M&G is transforming as a business. About M&G Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions. Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. Accountabilities/Responsibilities Own delivery, reliability, and operational excellence of products, platforms, and services. Lead multiple projects, major incidents, problem management, and root cause remediation. Define, govern, and monitor Service Level Objectives (SLOs), SLIs, and error budgets. Translate SRE strategy into measurable objectives and execution roadmaps. Champion SRE principles, automation, observability, and reliability best practices across the organisation. Foster shared ownership and collaboration between engineering, product, and operations teams. Drive continuous improvement initiatives to enhance service stability, scalability, and resilience. Establish and maintain operational documentation, runbooks, and knowledge repositories. Promote knowledge sharing, operational learning, and standardised practices across teams. Partner with stakeholders to improve service quality, user experience, and customer satisfaction. Lead team capability development through coaching, mentoring, and targeted upskilling initiatives. Govern operational metrics, reliability KPIs, and service performance reporting. Create a culture of accountability, innovation, and continuous improvement aligned with business objectives. Core Skills Site Reliability Engineering (SRE) Service Reliability & SLO Management Incident & Problem Management Automation & Observability Stakeholder Management Technical Leadership Knowledge Management People Development Cross-Functional Collaboration Continuous Improvement & Transformation Key Stakeholder Management Internal - M&G Plc BUs Project Teams Business Teams External Third Party Business Partners Vendors Knowledge, Skills, Experience & Educational Qualification We always support colleagues to develop their skills but to be successful in this role the following will be required by our Senior Manager Cloud SRE: Understand the risks associated with your job and what that means for you, M&G and all our stakeholders. You will have in-depth experience as a hands-on IT Engineer, with strong knowledge on different cloud technologies and platforms, experience with Azure is essential. You must have the Az-900 and the Az-104 certifications. Experiencing developing and deploying solutions through the SDLC (Software Development Lifecycle). Languages – PowerShell, ARM, YAML, Terraform Azure Cloud Administration – RBAC, AAD, PIM, Cloud Networks, SQL DB, Firewalls and DNS SDLC Technologies – Git, Azure DevOps (or equivalent) and CI / CD Pipelines You will have an understanding of cloud governance, best practices and policies within Azure. You must have a problem solving mindset and the ability to troubleshoot unknown technical issues. Previous experience working in a support team is highly desirable. Proven experience in identifying inefficiencies and implementing

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Source: https://jobsbylevel.com/jobs/senior-manager-cto-cloud-sre-at-m-g-1ac61b

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