# Senior Manager, External Quality Business Processes and Strategic Projects at Johnson & Johnson

Johnson & Johnson is hiring a Senior Manager, External Quality Business Processes and Strategic Projects in Dublin, Ireland. It pays €86k-€148k a year and Level rates it Little AI ●○○○; you can [apply on Johnson & Johnson](https://jobsbylevel.com/go/b04655ee-0fdf-4bb8-afe9-1505a71f7e36?utm_medium=ai-agent).

AI Level 1, AI centrality 37 out of 100. Dublin, Ireland.

## Details

- Company: [Johnson & Johnson](https://jobsbylevel.com/companies/johnson-johnson)
- AI level: AI Level 1 (score 37 out of 100)
- Location: Dublin, Ireland
- Salary: €86k-€148k
- Posted: November 10, 2026
- Apply: https://jobsbylevel.com/go/b04655ee-0fdf-4bb8-afe9-1505a71f7e36?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=senior-manager-external-quality-business-processes-and-strategic-projects-at-johnson-johnson-5ea6b9

## Description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com . As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s): Belgium R-110332, Ireland R-110334, Italy R-110335, Switzerland R-110333, United States of America R-108589 Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission. Job Function: Quality Job Sub Function: Business Process Quality Job Category: Professional All Job Posting Locations: Dublin, Ireland Job Description: About Innovative Medicine Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine We are searching for the best talent as Senior Manager, External Quality Business Processes and Strategic Projects . Purpose: The Senior Manager, Business Processes is accountable for driving the improvement of External Quality (EQ) business processes and for leading strategic projects that ensure their compliant and efficient execution. Key Responsibilities: Establishes a Process Excellence/Lean culture within EQ, using existing methodologies (e.g. Lean, Value Stream Mapping) to identify and deliver improvements. Owns and executes the Root Cause Problem Solving process to investigate and solve issues systematically. Facilitates complex investigations using advanced techniques (e.g., Kepner-Tregoe) and applies statistical analysis to various data sets. Acts as single point of contact (SPOC) for EQ Data Integrity/Governance: design and implementation of the EQ Data Integrity/Governance framework, together with a Data Integrity/Governance team representing each platform, supports the Site Quality Heads in the risk-based definition and execution of the plan and drives sustainable Data Integrity/Governance gap remediation, reuse of solutions and continuous improvement across the platforms. Ensures a sustainable knowledge management framework across the platforms, including initial train-the-trainer sessions on Data Integrity/Governance. Acts as EQ SPOC and SME for TransCend and Batch Release Hub. Represents EQ by providing quality perspectives, requirements and compliance standards, and acts as Change Champion across EQ to support global standardization, process harmonization and S/4 HANA adoption. Ensures cross-functional alignment, assesses business risks and develops mitigation strategies. Ensures any asks of EQ are understood and appropriately and timely resourced. Actively manages the P&O project portfolio. Defines and collects KPIs to support platform metrics and QMR (specific projects). Owns the communication and change management framework across the platforms (specific projects) Owns the

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